Recent content by moore887

The reality of it is that when we take on a pool, more often than not, we're going into a mess. Not necessarily a green pool but we would most likely have to start with substantially low cya, hardness and of course, borates. I'm quite sure that I have a higher cost per pool compared to other...

We have been there on more than one occasion. I held it because it was potentially an easy pool on a street that I take care of a number of other pools. However, this may be a "red alert" customer and obviously with the additional chemicals and visits, we are a couple of months away from profit.

Customer states that his wife went to the local pool store complaining of eye irritation in their 10k gallon in ground plaster pool here in South West Florida. Store employee tells her to stop using chlorine and fill the 3 inch chlorine tab feeder with bromine tabs and put several bags of salt...

Hi, I take care of a pool and hot tub combo for an short term rental. The problem we're having is that the guests (using the handheld remote) are leaving the pool in spa mode and increasing the pool and spa temperature on the heatpump which is controlled by the iaqualink. Is there anyway to...

I came across this problem two years ago when I customer of mine installed a Jacuzzi 2.7hp VS pump and the issue was eventually resolved by installing a 20amp siemens gfci breaker (I think it was plug on). Fast forward and the same issue has come up again with a new customer who has a similar...

..and this one is the most worrying one. I think it is a system that "could work" from a home owner looking after their own pool but weekly service with all the variables that a Florida summer throws at a pool would make this a problem pool out the gate. Thank you everyone for your replies...

Hi, I went to do a quote yesterday and the lady that owns the house said she was unhappy with the current pool company because they were dumping gallons of chlorine in her pool when she told them she had an ionizer system. I spoke at length to her about her pool and her dislike for chlorine...

I might have it figured out. I did re assign a spare one touch to the light and rename it Light Only. I am waiting to hear back from the client to see if it worked. I think if the light is still activating the pump, then it must be a wiring issue. It has always been like that since the...

Hi, I have a customer who has told me when they turn on their pool light using the iaqualink app (one touch or web) or the RS4 controller, the pump turns on also. They would like it set up so only the light will turn on. Can it be remapped or does it have to be rewired?

Hi, Customer's system is stuck on 60% SWG output going by the LCD display on the Aqualink panel. When I try to change it using the up down keys it beeps and won't change. I have tried putting it into service and time out, changing the output but when it goes back to auto, the output goes back...

Just a quick update. I went to the pool the day before yesterday. The owner said that he had taken a sample of water to the pool store where they tested for chlorine and ph. Results were 2.0FC and Ph 7.8 The pool store told him to put 6 cups of Muriatic acid in the deep end in front or a...

Yes, That was last weeks results. I added 1 gal of chlorine and left one gal at the customer's house for him to put in 3 days later

Fc.5 Tc.5 Ph 7.6 Alk110 Cya 40 Ch 250 Salt 1250 Temp 78 Borates 50 I have used calhypo in this 10000 gal infinity edge pool the last few weeks because he believes there is a green tint in the wall and it could probably do with the calcium. I just washed yhe pa120 filter. I also leave one...

It would be nice if all the pools I serviced had SWG systems! I think about 30% have them. Some have failed over the years and the owners are reluctant to replace the cells or units. Many pools we have to leave chlorine at the pool so that the customer can do an extra top up dose during the...

Hi Matt, I did skip through the last lot of pages but I got the jist that the s300i is toast?! I have sold a few ECHO M1 cleaners (no programmed run time) to my clients but because they are in short supply, I put an order in for a couple of S200 cleaners. I didn't know there was an S300...