Recent content by JenfromNC

Us too, on three mobile devices.

Hi! My borates are testing very high on the Taylor test strips. Do the strips expire or go bad? The test is coming out at 100, which is the highest on the test, so who knows how high it might actually be if the strip is accurate? The house water is testing at 50. I have NO idea if house water...

Hi! We installed our pool last year. It has an automatic cover (which has been a NIGHTMARE but thats another issue for another day). The cover is gross. The gross isn't just something I can hose off. It needs a scrub. What cleaning products should I use for this? I dont want to put regular soap...

Well in case anyone else finds this on a search for a similar issue… someone pushed buttons on the unit and turned the temp off max. I guess the temp has to be on max for the Omni app to be able to control it. So a super stupid simple fix. The pool guy blamed us. Dude. We haven’t touched that...

Hi! New pool this year. between covid, and being super busy, and being generally not awesome, we never got pool school with our builder. I don’t need it for chemicals (thanks you guys!) but we didn’t get a good tutorial on our hardware. so. It did work. Then it got hot outside and it stopped...

I know the FC is high today, but this is the first time its been over 9. So my previous pH readings should be accurate? Or not? Should I go ahead and dump some acid in it tonight while I wait on the FC to drop? They swim every day, so if I can make it a little better for tomorrow, I would like...

I do not know what I am doing wrong. It has to be user error. My mermaid child has been swimming with no goggles, but after she gets out of the pool her eyes are wrecked. My numbers looked fine so we were theorizing that it was outdoor allergies since her nose was also running. She doesn't go...

It has some sort of cups and the cups were wired in before the concrete was poured. I don’t know if the cups are universal or what as they had the cups long before the ladder showed up, and we have the ladder way before they brought the hinges over. They claimed they had issues finding the...

Well that makes sense!! i have no idea what brand the the ladder is. They didn’t bring us a ladder or a handle for two months and when they did show up with them, it’s not what we wanted. i don’t know if supply issues or incompetency. the hinge visually looks like this one, but can’t verify...

My pool builders are a bunch of idiot doofuses and I’m no long speaking to them. I have many bad words to say. Anyyyyway. we are eventually going to have our auto cover we paid for installed. So our deep end ladder is on hinges so it will tilt out of the water so we can close the cover. The pool...