Recent content by GaryParr

I tried dealing direct with Maytronics at first, but they wanted me to ship the robot to them. That was a no-go for me, so I worked with the dealer I had purchased it from. That worked well because they let me take the robot home to keep using him while we were waiting on parts, which took a while.

True enough! I was just hoping to understand the principals at play a little better before I started down the rabbit hole. I do not currently have one since, other than the pool, you would never know there was soluble iron in the water. Our current whole-home filtration system is perfect...

Maytronics honored the warranty and sent a new power supply. That didn't resolve the issue so they swapped out the motor. That did the trick and my robot is back in business.

So my line of thinking has merit? I'd want one for all 4 returns, and those things are expensive just to run an experiment. Do we think the 1 micron mesh is necessary or would a cheaper bag around 250 micron be sufficient? Never tried to catch iron before, but I'd assume the bag just needs to...

Hi all, I believe I have an iron issue. Water starts to take on a slight green tint if my FC drifts up and I've had iron staining in the past when filling from my well. I've got a decent filter on the fill water now, but I'm sure soluble iron is still getting through. Anyway, with a SWG the...

For anyone who is interested, I took everything to my local dealer and they ran a few tests. Couldn't find anything obvious in the psu or the robot, but didn't have a spare cable handy to swap out to see if the cable was bad. So they had to get one from the manufacturer who is, apparently, very...

Maytronics has so far replied with the ever helpful "have you tried turning it off and back on again yet?"

The app seems to work fine as I can connect, change the cleaning mode, and start a job... It's just that when the job starts, I get this... Now, while this is shown on the app, the robot is happily cleaning away like he's supposed to. And, if I click "STOP" on the app, he does stop. It...

So I shouldn't be running my robot right now then, eh? I mean... he's only got another 10 minutes to go on his 2 hour cycle. I'm assuming this would be inside the robot that you are talking about? If that's the case then I'm looking at a warranty claim it seems.

Getting 0 replies here on TFP is concerning... I've hit a unique issue which probably means parts replacement. I did send a note off to dolphin support through the phone app yesterday, hope to hear something back soon.

So, started my Active 30 this morning from my phone. About the time it started the self-test, I got an error in the app stating the robot is not responding and asking me to check the blue cable. The little guy appears to be working fine... doing his thing right now, cleaning away. It just...

Thanks everyone!

Might seem a silly question, but does everyone re-plug their DE filters after they drain them? I have visions of local field mice making a home in there over the winter if I don't.