Recent content by Cattrfly

Embarrasingly, my issue must’ve just been user error the first time around.:sneaky: All seated properly and running well now. Putting the wet sand back into the filter was definitely the least fun I’ve had this summer, though.;)

Thanks so much, Tex! So simple and obvious, but I wouldn’t have thought to do that. Glad I popped on here to check for replies before I started filling up the sand again! :goodjob:

We have a 5 year old Hayward VL40T32 13” 30GPM sand filter, stored in our shed and not used for the past 2 years, which we now need to use. After rinsing it out and pouring in the sand (w/ water inside and sand cover in place), I placed the multiport valve on top and it wouldn’t seat all the way...

It is, yes, but unfortunately that search on Amazon doesn’t seem to actually bring up the needed part set, just products it thinks are “close enough”, mostly ones for 1.25” connections. 😣 There are a couple of options with 1.5” inlet connections, but the parts I need most that I can’t find...

We purchased a used Intex Prism Frame pool to replace our previous one, murdered by a fallen tree, and stupidly didn’t notice that it has the 1.25” hose connections. Unfortunately I only kept the hoses, not the inlet/outlet connections, from our old one (kicking myself!). I need to convert to...

Well, I've certainly learned my lesson the hard way about Intex's position on customer service - for lack of an $8 part I really have no choice but to buy a whole new filter. I can definitely say it won't be an Intex product - of course, that means I'll probably need hose adapters & stuff to...

Sorry, should've mentioned that I'd already tried calling Intex. The only "help" they offered was stating that they *might* have the part back in stock in 4-6 weeks. They had no advice regarding alternate solutions beyond "buy a new one". I also tried contacting the seller, who claimed that all...

I bought a used Intex Ultra Frame rectangular 9'x18' setup off of Craigslist for my niece & nephew to swim in when they come here next week, and discovered when setting it up last week that a couple of parts were missing. The step gasket for one of the hoses I easily replaced via Amazon, but...