RCB13
0
You've made this statement three different times including this post. The first three posts you've made on this forum were with this statement.
The answer to your problem is in at least two of these threads. The main drain covers seems to be the answer to the problem for everyone having this issue.
As for Epic not answering or getting back to you, I can't say, but they were helpful to me when I was shopping for a cleaner, and as far as I know, good with other purchasers of Dolphin products.
Exactly, I've tried to get support on Z5 for 3 weeks with zero replies, then I take a few minutes to post online and like magic they respond to one of my requests, if that's what it takes I'll post the same thing in every forum online.
By the way, the answer was contact dolphin, they will absolutely be able to help you.
Dolphins response:
"We do not have anything that would help but there are two different drain covers:
Unicover made by Polaris
Smart Ring made by SmartPool
You could contact them."
So for all of you who want actual answers, there it is, they can't help you so try contacting two other companies!