Welcome to TFP.
Why was an obsolete EasyTouch system installed in a new pool instead of a modern IntelliCenter?
The IntelliCenter network connectivity was greatly improved.
Pentair announced the following in April 2023:
Pentair is discontinuing the IntelliTouch, EasyTouch, and EasyTouch PL4/PSL4 Pool Control Systems. These products will no longer be available to order starting:
- July 31, 2023 for all IntelliTouch Systems
- September 29, 2023 for all EasyTouch Systems
We recognize these products have been in high demand for many years. However, given advancements in Pentair innovation and evolving industry demands, we are transitioning focus to the latest technology standards included with the IntelliCenter Pool Control System.
Pentair FAQ:
What control system should I order? The recently updated IntelliCenter and IntelliCenter Lite Control Systems are the flagship automation products at Pentair, with both systems offering best-in-class technology and the most versatile control for most pool types.
Will warranties still be honored for my customers’ existing control system? Warranty and replacement parts will be honored as available per our standard warranty policy. For more information, please review the EasyTouch and IntelliTouch FAQs.
Will obsolete products continue to be supported? Products moved to obsolete status will continue to be supported under warranty. Pentair will replace legacy systems under warranty with comparable equipment while parts are available. If replacement parts are unavailable for existing systems under warranty, the IntelliCenter Upgrade Kit for EasyTouch, EasyTouch PL4/PSL4, and IntelliTouch systems may be required.