Like I said above you'll likely see a dozen or so hand sized holes if you flip it over. You may even be able to push some insulation out of the way and use the existing holes, or adding a couple more shouldn't matter in the bottom. With a little exploring it'll be easy to be able to gague where it's hollow underneath, or too close to the tub bowl to cut.
There are no holes on the bottom. It's solid. I had mine moved a couple of years ago, and they stood it on its' side. This company was sold about 5-6 years ago, and from what I'm hearing, service has gone severely downhill. Used to be fantastic. A much bigger spa company bought Tuff Spas just to get their patented cover.
Rats. My similar tub had holes, but thanks for confirming before draining and flipping. Lol. Welp. If there were plumbing problems on the back side of the tub, they'd cut access holes in the bottom before they cut access holes in the wall, so i still say that's the best way to get up in there.
The Tuff Spa should have a removable panel on all 4 sides of the hot tub - mine does.
Good idea. Actually this photo above is the corner I sprayed foam into the other day. It's not nearly as easy as I thought it would be. There's a reason it's supposed to be done at the factory during the build process. I have no idea if my attempt did much good. About 20 min ago I stuffed fiberglass insulation (I know most suggest not using it, but that's what I have and even when I cut away foam to get access there is just not much more room than to get my fingers in there) in the cavities and tried to pack it as tight as I could.
I submitted a complaint to the BBB the other day. I'm definitely not pleased. In the complaint I selected "Replacement" as the desired resolution. But I don't have much faith that they won't deliver another one with missing Full Foam or other issues. So, we'll see how they respond to the BBB complaint. I'm a reasonable dude and hopefully they show a desire to NOT have an unhappy customer.
That helps nobody but the BBB's sales pitch to businesses for membership fees.
"That helps nobody but the BBB's sales pitch to businesses for membership fees."
The name suggests an official entity, but it's a private company with no enforcement power. They get their funding from businesses paying yearly membership for good ratings.
Me either but again, this is a big deal. You paid extra for energy savings and never would have bought the tub if they told you it would cost $291 a month.
On the few occasions I've had a significant issue and it wasn't resolved by the company, I submitted a claim to the BBB. In each case I received follow up calls almost immediately and the issue was resolved quickly. So yes, the BBB does have weight with the companies.
Update: No reply from LPI, Inc (Aqua Living Factory Outlets) to my BBB complaint yet and no further communication from the company about sending a technician out to my house. This company is pretty underwhelming so far, and that's not surprising given the negative reviews you can find easily about them. I've gotten a little more comfortable with the fact that this will be a "Lesson learned" type experience and my next hot tub will be sooner than I like and with a reputable company.
Man I wish the inside of my hot tub looked like yours. Since it is rotomolded there is just not access like that. It’s a real rats nest and hard to get access. The spa tech arrives in 30 minutes…….we’ll see what he thinks soon.
This is good news! Did he give you any kind of paper that says this?
