Premature Failure of Hayward H250ED2C

The rusty section in the red box is not exposed to the water unless the heat exchanger was leaking.

In my opinion, this is not a defective product issue, it is an issue that is being caused by something in the local environment like chemicals or electricity.

I would not expect Hayward to warranty the problem.

In my opinion, you need to figure out what is happening in the local environment to cause the problem.

Is the gas line rusty?

View attachment 535892
Agreed, sorry I was thinking of the tubes. So If I can assume that chemistry is not the issue and I know that that the equipment is grounded and I also know that it is not bonded, where do I go with this? Thoughts since tearing up my concrete deck is not really an option.
 
The rusty section in the red box is not exposed to the water unless the heat exchanger was leaking.

In my opinion, this is not a defective product issue, it is an issue that is being caused by something in the local environment like chemicals or electricity.

I would not expect Hayward to warranty the problem.

In my opinion, you need to figure out what is happening in the local environment to cause the problem.

Is the gas line rusty?

View attachment 535892
The gas line is pristine like the day it was installed. I am unable to see a bond wire in or around the pool equipment anywhere so assuming that there isn't one. Am I doing help or harm by bonding all of the equipment currently in the building (pump, heater, SWG, gas line etc)?
 
The gas line is pristine like the day it was installed. I am unable to see a bond wire in or around the pool equipment anywhere so assuming that there isn't one. Am I doing help or harm by bonding all of the equipment currently in the building (pump, heater, SWG, gas line etc)?
And the more puzzling question is why this heater is failing rapidly when the original heater lasted for 15 years?
 
The rusty section in the red box is not exposed to the water unless the heat exchanger was leaking.

In my opinion, this is not a defective product issue, it is an issue that is being caused by something in the local environment like chemicals or electricity.

I would not expect Hayward to warranty the problem.

In my opinion, you need to figure out what is happening in the local environment to cause the problem.

Is the gas line rusty?

View attachment 535892
Here are the pics of my pool equipment. As you can see no rusty gas line and all other equipment seems fine but clearly the equipment is not bonded together....
 

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Here are the pics of my pool equipment. As you can see no rusty gas line and all other equipment seems fine but clearly the equipment is not bonded together....
Also spoke to an electrician and they indicated that bonding for shell pools was not required until after 2010. They indicated that they have seen pool heaters of this same brand go due to poor material of construction and he points to the pictures of the internal valve that has basically dissolved. My issue is that Hayward is going to say poor water chemistry which as mentioned I do not believe
 
Are you running the heater year round?

Describe when and how the heater is used?

I think your heater may be a victim of corrosive condensation - Heater Condensation - Further Reading

Older heater models had different draft designs that affected the way they woudl operate and their lifespan.

What model heater did you have that lasted 15 years?
 
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Are you running the heater year round?

Describe when and how the heater is used?

I think your heater may be a victim of corrosive condensation - Heater Condensation - Further Reading

Older heater models had different draft designs that affected the way they woudl operate and their lifespan.

What model heater did you have that lasted 15 years?
Not year round as we are in Ontario Canada. Open is typically in April and close is now. The heater is electronic so we set it to 84° and leave it. Doesn't really run much in the summer due to the warm weather and religious use of a solar cover.
The original heater was also electronic and used in the same manner and was a Jandy Lite 2 Model LJ
 
The Jandy Lite 2 heater is a natural draft design with open burner tubes while the Hayward H Series is a forced draft design with an air blower and sealed burner can. Very different heaters that have different strengths and weaknesses.

Is there a door on that equipment shack? I wonder if the heater is getting adequate air intake.
 
It might be condensation.

What supply air is available for the heater?
The pool shed has a door with a screened window in it and there is also a large bifold window in the bar area. The entire building is ~ 900 cubic feet

The issue with a condensation theory is how does this explain that the bypass valve spring and rod broke/dissolved when it is internal to the flow path in the heater and not exposed to the low pH condensate?
 

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The Jandy Lite 2 heater is a natural draft design with open burner tubes while the Hayward H Series is a forced draft design with an air blower and sealed burner can. Very different heaters that have different strengths and weaknesses.

Is there a door on that equipment shack? I wonder if the heater is getting adequate air intake.
Would opening up the heater to expose the burner and tray provide any further evidence?
 
Does your shack meet these air intake requirements?

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The pool shed has a door with a screened window in it and there is also a large bifold window in the bar area. The entire building is ~ 900 cubic feet

The confined space shall be provided with 2 permanent openings communicating directly with an additional
room(s) of sufficient volume so that the combined volume of all spaces meets the criteria for an unconfined
space (a space whose volume is not less than 50 cubic feet per 1,000 btu/hr).


250x50= 12,500 cubic feet of space for required air flow.
 
It might be condensation.

What supply air is available for the heater?
It is in a 900 cu-ft out building with a steel door and internal screen that isn't closed. There is also a bifold bar window but that is typically closed. Considering the manual asks for 61 sq-in of open venting I don't think that the unit is starved for air. I look under the burner tubes and it is dusty but no signs of condensation.
 
The confined space shall be provided with 2 permanent openings communicating directly with an additional
room(s) of sufficient volume so that the combined volume of all spaces meets the criteria for an unconfined
space (a space whose volume is not less than 50 cubic feet per 1,000 btu/hr).


250x50= 12,500 cubic feet of space for required air flow.
Understood and agreed however with the 61 sq-in of vent required as per the manual and the screen in the door always being open I would suggest that there is enough air....IMO
 
Understood and agreed however with the 61 sq-in of vent required as per the manual and the screen in the door always being open I would suggest that there is enough air....IMO
This is the back side of the HX tubes...green is copper no?
 

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Yes, that is copper.

It is definitely odd that the copper looks like that.

The only thing that I can think of that would cause internal and external corrosion is electrical.

However, other metal components, like the gas line would probably be affected, but the other metals look good.

Stray currents can be very difficult to detect and to diagnose.

Maybe have an electrician check everything and do any bonding if it is required.
 

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