Orenda has also had crystals analyzed by a lab and they reported that they were made of calcium carbonate. Then they incorrectly assumed that aggressive water was the culprit without considering the possibility of having poor quality plaster involved.
Unfortunately, Orenda didn't obtain any plaster samples and have it analyzed for its' calcium chloride content and water/cement ratio. The calcium chloride content should not exceed 2% of the weight of the cement portion of pool plaster. Additionally, the water/cement ratio should not be any higher than 0.55% of the weight of cement. If both issues are exceeded, then that is evidence of poor quality and defective plaster that easily deteriorates. Even in balanced water.
If those two issues exceed the acceptable amount, then that is what can result in calcium hydroxide bleeding out of a plaster surface in balanced water and create conditions where calcium carbonate crystals may form.
Unfortunately, Orenda didn't obtain any plaster samples and have it analyzed for its' calcium chloride content and water/cement ratio. The calcium chloride content should not exceed 2% of the weight of the cement portion of pool plaster. Additionally, the water/cement ratio should not be any higher than 0.55% of the weight of cement. If both issues are exceeded, then that is evidence of poor quality and defective plaster that easily deteriorates. Even in balanced water.
If those two issues exceed the acceptable amount, then that is what can result in calcium hydroxide bleeding out of a plaster surface in balanced water and create conditions where calcium carbonate crystals may form.