@kimkats Yes, that is the owner that we've been dealing with. We've asked him to send his references time and time again through writing. I cannot believe this is happening AGAIN! Ugh!
Pool Contract - Pool Builder's Repetitive Mistakes
- Thread starter Aquaholic1
- Start date
Different crew does not mean anything IF it is not RIGHT!!! Sorry guy try again. That is his way of saying "BUT MOMMMMMMMMMMMMMM" in a whiny voice. 
What did he say besides that it was a different crew ? Did he agree he needed it done again, or no ?
Passing the blame is one thing. What was the fix ?
@kimkats @Newdude
Good morning! I sent him all the pictures yesterday that y'all seen on here. This morning I sent him this picture. Here is his reply (see attached picture). Seriously? So, do we contact another pool company in hopes that they will come out to do an estimate to fix and redo? We have no idea what way to turn now.
Attachments
You are to be happy that he is so quick to agree. To (kindly) ask him to oversee the fixes in person is more than fair.
He tried a new crew and they botched it too. He needs to babysit it now. Do not mention your lawyer or be the least threatening. *Nicely* tell him you understand things happen but he needs to understand you have been incredibly understanding and are out of understoods. So he needs to be there to ensure the fixes are done to his good name's standards.
He tried a new crew and they botched it too. He needs to babysit it now. Do not mention your lawyer or be the least threatening. *Nicely* tell him you understand things happen but he needs to understand you have been incredibly understanding and are out of understoods. So he needs to be there to ensure the fixes are done to his good name's standards.
- Jul 21, 2013
- 65,181
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
I would take all you have learned here and elsewhere in your research and write down the best practices and quality standards that you expect. Then review then with both the builder and the supervisor of the tile crew. You can have any discussions about tolerances that they commit to meet.
This can include:
www.tcnatile.com
www.ceramictilefoundation.org
Also, ask to see some pools done by the tile crew you are getting. Although you have to trust they are telling you the truth.
This can include:
- Thinset shall be applied with a notched trowel to the pool surface then the back of a tile buttered and placed on the wall.
- All tile cuts clean and level
- Uncut tile edges be on exposed corners and edges
- Tile spacing to be 1/8" +/- 1/32"
- Plastic tile spacers to be used to ensue consistent tile spacing
- Agree on the specific materials to be used for waterproofing, thinset, grout.
ANSI A108 / A118 / A136.1 - The Tile Council of North America
The Tile Council of North America, Inc. is an international trade association dedicated to expanding the market for ceramic tile manufactured in North America.
The Homeowner's Guide to Hiring a Qualified Tile Installer | CTEF
Learn how to hire a qualified tile installer. Download the 31-page guide for homeowners from CTEF or browse through the entire guide.
www.ceramictilefoundation.org
Also, ask to see some pools done by the tile crew you are getting. Although you have to trust they are telling you the truth.
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@ajw22 @Newdude @kimkatsI would take all you have learned here and elsewhere in your research and write down the best practices and quality standards that you expect. Then review then with both the builder and the supervisor of the tile crew. You can have any discussions about tolerances that they commit to meet.
This can include:
You can get a lot of standards from...
- Thinset shall be applied with a notched trowel to the pool surface then the back of a tile buttered and placed on the wall.
- All tile cuts clean and level
- Uncut tile edges be on exposed corners and edges
- Tile spacing to be 1/8" +/- 1/32"
- Plastic tile spacers to be used to ensue consistent tile spacing
- Agree on the specific materials to be used for waterproofing, thinset, grout.
ANSI A108 / A118 / A136.1 - The Tile Council of North America
The Tile Council of North America, Inc. is an international trade association dedicated to expanding the market for ceramic tile manufactured in North America.
The Homeowner's Guide to Hiring a Qualified Tile Installer | CTEF
Learn how to hire a qualified tile installer. Download the 31-page guide for homeowners from CTEF or browse through the entire guide.
Also, ask to see some pools done by the tile crew you are getting. Although you have to trust they are telling you the truth.
Good morning! Well, we had no choice but to go the route we tried to avoid by all cause. All we can do now is be optimistic going forward. All of you TFP friends have been a tremendous help. I really do appreciate it.
- Jul 18, 2019
- 616
- Pool Size
- 33780
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Attitude is a little thing that makes a big difference ~ Winston Churchill
@TKpool7683 Yes 100% attitude is everything! I have a cattitude.
@Newdude What went down? Well, my sanity. It was making me a crazy lady. Mistake after mistake, excuse after excuse. Today, is the first day that I haven't felt drain since the whole project started. Everything has a reason behind it.
- Jul 18, 2019
- 616
- Pool Size
- 33780
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Perhaps nothing? Just a realization, like I've had with my build, that you can't control what happens to you...you can only control your reaction and attitude.
OK so we need some story. Did you have a epiphany that there were bigger things in life to worry about, or did you fire the PB and that helped you rest easy ?
Your previous statements could go either way.
Your previous statements could go either way.
They just got out of jail after trying to get their hands around the PB's neck!!!
Cautiouschris
Active member
Hello, we just had this installed yesterday! I'll post up some pics once it full, should be tomorrow.