HotSpring Flash 'leaking' from black hose port...?

[mchad21]

Hi everyone,

Hotspring Flash spa owner - 1 year. Great spa.

During my last change of the Freshwater cartridge, following the on-screen procedures, as the pump turn off there is always a slug of water than exits the tub from the black hose 'port' located on the bottom wood trim under the skirt (I'm not sure what else to call it - I can't find the 'port' on any of the schematics).

Anyway, this time after changing our the cartridge, that port now 'leaks' small amounts of water at various times. I'm assuming when the circulation pumps kick on at various times during the day. It's not a large amount of water, but never happened before and it should not be happening now.

I removed the panel and the internal compartment was bone dry - I couldn't even tell where the tubing from that port originated as it's underneath the compartment.
Has anyone ever experienced this? Also, what is that 'port' called?

Thanks,
Matt

 

[kimkats]

I am not up on Spas so here is a bump to get this in front of more eyes.

 

[Arizonarob]

Matt, seeing as the spa is only one year old, I would call the dealer and discuss your concerns. Let them come out and take a look to make sure everything’s ok.

 

[jseyfert3]

During my last change of the Freshwater cartridge, following the on-screen procedures, as the pump turn off there is always a slug of water than exits the tub from the black hose 'port' located on the bottom wood trim under the skirt (I'm not sure what else to call it - I can't find the 'port' on any of the schematics).

Do you have a picture? From what you're describing, I'm picturing a drain port, where you can hook up a garden hose and drain the spa. If so, mine has both a valve and a cap, and it's possible your valve is not closed completely and/or the cap isn't tight. But it shouldn't be leaking.

 

[mchad21]

Sure here is a photo. This is the drain port specifically for the cartridge compartment. Water comes out of here normally during the cartridge change out, but it's now dripping out intermittently with the cartridge in place. Seems to be a leak in the gasket connection between the housing and the cartridge.

Tech is coming out today.

 

[mchad21]

Had the tech come out, and after chatting with the manufacturer, it's either a bad gasket on the cartridge or the cartridge housing. Cleaned the housing and put in a new cartridge.

We'll see.

 

[mchad21]

Tech came out, it appears to be an issue with the housing seal. I little trial and error and it seals correctly now. The tech said that specific salt system is quite new and this is the first one he has seen that was leaking. Not sure if more will experience this is the future, but for now, it's fixed. Thanks everyone for your help!