I'm at my wit's end here, folks, and desperately hoping for some help before I rage-sell my house and move somewhere with no pool. Here's the scoop:
I have a ~35,000-gallon plaster pool. When we opened this year, our pump was completely shot, so we replaced it with a Jandy VS Flopro. It took *forever* for the pump to come in, so our pool was "open," but not running, and exposed to the elements for about 7 weeks before the pump was installed and I started the SLAM process.
I had a pool company install the new pump because I wasn't *quite* comfortable enough to do it myself, and I wanted someone to fall back on in case there were installation problems. I'll come back to that.
Current levels are:
pH: 7.4
CYA: 20
TA: 80
CH: 125
FC: maintaining at 10 per the CYA/FC chart
CC: Always reading at 0.5 or 1.0
I have now been SLAMing for 8 days and the pool is a beautiful blue color, but still impenetrably cloudy (I can see the third step in the shallow end clearly, the last step faintly, and maybe about a foot below the surface of the deep end). I'm using exclusively 12.5% liquid chlorine for the SLAM process. Pictures of the pool, currently, with a cameo appearance from my dogs:



Now -- ever since the new pump was installed, it has not been getting completely full of water the way my old one used to. There's probably between half an inch and an inch of free space at the top of the pump, so there's quite a bit of air in there. There's a video of my pump here:
Thinking maybe there was a bad connection with the installation of the new pump, I called the pool guys back in. Their expert assessment -- ever trying to sell me something -- was: "the pump is fine running like that, and your water is cloudy because you need new media in your filter." I smiled and nodded, all the while mentally planning my sand filter deep clean.
I did deep clean the filter, that same night (2 nights ago). It was the first time I had done it (been in the house 5 years). There was really not much of anything at all in terms of chunks of filth that came out of the filter; just very brackish water, which ran clear after about 40 minutes of deep cleaning. It sure seems to me like there should've been more gunk coming out.
I have been diligently testing the water multiple times every day (I have the Taylor kit recommended here). I've been sweeping and or vacuuming at least once per day -- and sometimes even 2-3 times -- but pool season is rapidly fading away and I still don't seem to be any closer to actually getting to enjoy this giant money pit in my back yard (which every year turns me into more and more of a winter person).
My questions:
What should I do here? Should I bite the bullet and replace the media in my filter? Should I just drain out all of the water and restart from square 1 with new water? Is my pump in fact okay to run as it is in the video above, or is it indicative that the filtration system is not working correctly, and thus causing my issues? Do I just need to keep being patient, and this will clear up if I stay the course and keep on SLAMing? What other information or pictures do you need from me to help with a diagnosis?
Please help, TFP! I'm losing my mind over here!
I have a ~35,000-gallon plaster pool. When we opened this year, our pump was completely shot, so we replaced it with a Jandy VS Flopro. It took *forever* for the pump to come in, so our pool was "open," but not running, and exposed to the elements for about 7 weeks before the pump was installed and I started the SLAM process.
I had a pool company install the new pump because I wasn't *quite* comfortable enough to do it myself, and I wanted someone to fall back on in case there were installation problems. I'll come back to that.
Current levels are:
pH: 7.4
CYA: 20
TA: 80
CH: 125
FC: maintaining at 10 per the CYA/FC chart
CC: Always reading at 0.5 or 1.0
I have now been SLAMing for 8 days and the pool is a beautiful blue color, but still impenetrably cloudy (I can see the third step in the shallow end clearly, the last step faintly, and maybe about a foot below the surface of the deep end). I'm using exclusively 12.5% liquid chlorine for the SLAM process. Pictures of the pool, currently, with a cameo appearance from my dogs:



Now -- ever since the new pump was installed, it has not been getting completely full of water the way my old one used to. There's probably between half an inch and an inch of free space at the top of the pump, so there's quite a bit of air in there. There's a video of my pump here:
Thinking maybe there was a bad connection with the installation of the new pump, I called the pool guys back in. Their expert assessment -- ever trying to sell me something -- was: "the pump is fine running like that, and your water is cloudy because you need new media in your filter." I smiled and nodded, all the while mentally planning my sand filter deep clean.
I did deep clean the filter, that same night (2 nights ago). It was the first time I had done it (been in the house 5 years). There was really not much of anything at all in terms of chunks of filth that came out of the filter; just very brackish water, which ran clear after about 40 minutes of deep cleaning. It sure seems to me like there should've been more gunk coming out.
I have been diligently testing the water multiple times every day (I have the Taylor kit recommended here). I've been sweeping and or vacuuming at least once per day -- and sometimes even 2-3 times -- but pool season is rapidly fading away and I still don't seem to be any closer to actually getting to enjoy this giant money pit in my back yard (which every year turns me into more and more of a winter person).
My questions:
What should I do here? Should I bite the bullet and replace the media in my filter? Should I just drain out all of the water and restart from square 1 with new water? Is my pump in fact okay to run as it is in the video above, or is it indicative that the filtration system is not working correctly, and thus causing my issues? Do I just need to keep being patient, and this will clear up if I stay the course and keep on SLAMing? What other information or pictures do you need from me to help with a diagnosis?
Please help, TFP! I'm losing my mind over here!