Hi. We had a pool installed seems like forever ago but it’s been a little over a year now. We went with Leisure Pools the Eclipse 30’ model. We’ve had our fair share of issues and it’s finally looking like we can see the light at the end of this very long and winding tunnel. Right now we have coping/concrete issues with where the concrete meets the pool. LP said they’ll come out and fix talking about it being a very common issue. The other issue we have (the more pressing issue) our back step or ledge of our pool is completely hollow. When our 4 year jumps on it it vibrates like no other and when our 9 yo nephew jumps into the pool on that ledge it makes a crazy loud sound like it’s about to completely fall off. We had that issue with the main step with the pool and had a crack that had to be filed all the way down to the outer layer of the fiberglass. Once they fixed it they decided to come re-backfill that whole shelf/area. Now we haven’t found a crack yet on the other hollow side but LP said it’s more than normal to have an entire shelf be hollow or empty below it. Is that true? We just want an unbiased opinion.
Please help! Thanks!!
Please help! Thanks!!