Yet another Texas pool build!

I don't know how you are dealing with this ****. At this point they owe you a refund of some money. I know they have upgraded but they still can't get their stuff together.

Yeah I agree. The latest thing they have offered is to maintain my pool when I have my surgery and also when I am gone at Christmas... I just want the darn thing done. I really don't want to negotiate anymore. I plan on calling every day until the darn thing is done. I give them until the end of next week. If it isn't done by then they have some comfy chairs in their office at the entry door. I'll just work remotely in their office and greet everyone that comes through the door until my pool is done.

Oh no ummmmmmmmm I thought that your pool was getting the attention it needed. Grrrrrrrrrrrr to your PB!

I wonder if you can start taking money away for everyday there is no work? Any lawyers around???

Kim

Honestly the only lawyers I know are criminal prosecutors so maybe that will come in handy if I lose it but hopefully that won't happen. My cousin and a good friend are District Attorneys. That is all I know...

I just want the work done now.

Just to make you feel better a pool in my neighborhood started about the same time yours did (right before all the flooding) and I don't know if they are finished yet either. They put their fence back up about a week ago, so I can't see anymore when I drive by

We got our fence about the same time then! I wonder if it is the same builder as me? haha Maybe it is my pool and you live in my neighborhood haha!

I do know there are probably 6 or 8 pools that were bid by the sales guy that bid my pool that the company is cringing through so to speak. Maybe they are one of those pools. Let's just say the sales guy is getting extradited to another state for his misdeeds.

This sounds so frustrating. I can't imagine how stressful it is to have this project dragging out for so long! I hope they get their act together soon.

Just imagine next summer when all of this is behind you, how much you will enjoy your amazingly beautiful backyard oasis :)

Yeah I know. We already love the yard. My wife has been spending time out there every morning with the kids. It is so nice to have some usable space in our back yard. Now I just have to figure out how to manage the mosquitos. I think having the pond in my pool gone will somewhat help. I also think all my planters in the back yard are part of the problem too. I'll have to get a fogger or something.

I'd be speaking to an attorney and I would tell them I'm seeking the advice of an attorney. Does your contract say anything about the length of the project?

I believe it says pool to be completed 60 working days after dig complete. I just read that actually.
 
I'm so sorry they're still dragging their feet. I'm keeping my fingers crossed that they get all the stuff they need straightened out, so they can get your pool completed. Keep us posted, and good luck.

Thanks!

Umm, I am so sorry to hear this. You have been so patient with them through all of their screw ups. No one deserves to be treated like this.

Thanks I am just done. I want the pool done at least before my surgery. I really don't want to have to lay in bed and not watch them plaster or anything.

I spoke to my girlfriend and the electrical is being held up because they had to order something else. It is the typical schedule the job/person gets there and there isn't enough materials/person leaves the job and then I have to wait a week for said material arrive and then days for the person to come back out.

I just don't understand why it takes so long to get stuff. I understand pavers if they aren't in stock take awhile because they have to be trucked in. But common pool equipment I could order online and have it the same week. I don't understand what the deal is. In fact last week on Tuesday I was looking at my sprinklers and realized they needed to be replaced. I then went online on Wednesday morning and I had them in my hand on Thursday. I was able to start working on them on Friday. From what I understand is they forgot to order a panel or something for my PDA-P8 controller. I could probably have one next day but they realized they didn't have it Wednesday of last week and it still isn't here. I should ask them if they want me to start ordering supplies for them.

He said he would be here today so they could finish the rest of the plumbing. We'll see...
 
Good luck with your foot surgery -- I had three separate surgeries on my right foot a few years ago, and the overall recovery was a long process, kinda like building a pool!!! Pain killers and ice are your friend for that first week...

I'm at week 4 on our pool build and I am sick to death of the mess already!
 
Hey I can help you! I have the 1, 2 punch for mosquitoes! This for where are hanging out. It is almost as if you have a shield around you!

http://www.walmart.com/ip/OFF-Mosquito-Repelling-Power-Pad-Lamp/11046008

This works great for the yard!

Shop BLACK FLAG Propane Fogger at Lowes.com[com.lowes.commerce.storelocator.beans.LocatorStoreBean%4039083908]&storeNumber=0716&kpid=3033025&cm_mmc=SCE_PLA-_-LawnGarden-_-OutdoorPesticide-_-3033025%3ABLACK_FLAG&DM_PersistentCookieCreated=true&CAWELAID=&CAWELAID=1368051717

Ha! Something I CAN help with and NOT go to jail! LOL

Kim (loving your idea of working from their office!)
 
Good luck with your foot surgery -- I had three separate surgeries on my right foot a few years ago, and the overall recovery was a long process, kinda like building a pool!!! Pain killers and ice are your friend for that first week...

I'm at week 4 on our pool build and I am sick to death of the mess already!

I do have to say now that we have sod and our fence back up I am much happier. The dirt everywhere got really annoying. I still have to get the dirt and dust pressured washed off of our deck/stairs and then I think I'll be pretty much done with the dirt/dust problem. I am just waiting for them to fix the coping (another annoying factor) because that might create more dust.

Hey I can help you! I have the 1, 2 punch for mosquitoes! This for where are hanging out. It is almost as if you have a shield around you!

http://www.walmart.com/ip/OFF-Mosquito-Repelling-Power-Pad-Lamp/11046008

This works great for the yard!

Shop BLACK FLAG Propane Fogger at Lowes.com[com.lowes.commerce.storelocator.beans.LocatorStoreBean%4039083908]&storeNumber=0716&kpid=3033025&cm_mmc=SCE_PLA-_-LawnGarden-_-OutdoorPesticide-_-3033025%3ABLACK_FLAG&DM_PersistentCookieCreated=true&CAWELAID=&CAWELAID=1368051717

Ha! Something I CAN help with and NOT go to jail! LOL

Kim (loving your idea of working from their office!)

Thanks for the help! I am definitely going to get a fogger I think. I need to do something because now that it is cooling down they are back out in force again.
 
It is past promises. It is in the telling a lie area now :evil:

Time to bring out the big gun----------money! Print out the part about the pool being done __ time and highlight that part. Write up something saying "Starting on ?? date I will subtract ?? amount from final amount due for every day there is not a full days work done." I wonder how they would react to that!

Kim
 
No plumber showed up today. Another empty promise.

I'm so sorry. That's so sad, and very unprofessional on their part. I can't believe they've done it to you, again. I know you have to be way beyond frustrated, and there's no sense in them doing you like that. Perhaps you should start charging them for all the times you've had to sit, and wait for them to fail to show up, and tell them your time is valuable too. Just smh. Hang in there!!! I'm keeping my fingers crossed that they show up soon.
 

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It is past promises. It is in the telling a lie area now :evil:

Time to bring out the big gun----------money! Print out the part about the pool being done __ time and highlight that part. Write up something saying "Starting on ?? date I will subtract ?? amount from final amount due for every day there is not a full days work done." I wonder how they would react to that!

Kim

I am doing this step by step. I really just want them to finish because we are so close now. I called pretty upset yesterday at around 4:30p.m. when my wife told me no one had been to the house. I demanded from the Sales Manager that I needed a schedule and I needed them to stick to the schedule. They are working on it and should have it to me today. I then plan on holding them to that schedule. If someone isn't at my house on the scheduled time I will be in their office at lunch until I know what is going on. I'll update after I have more specifics today.

I'm so sorry. That's so sad, and very unprofessional on their part. I can't believe they've done it to you, again. I know you have to be way beyond frustrated, and there's no sense in them doing you like that. Perhaps you should start charging them for all the times you've had to sit, and wait for them to fail to show up, and tell them your time is valuable too. Just smh. Hang in there!!! I'm keeping my fingers crossed that they show up soon.

We really don't have to sit and wait for them. I will be calling every day they don't show up and spending time in their office.
 
I just hate this for you! Wish we could all show up in his office with you and force them to finish your pool already!!
you do have an actionable claim with that 60days to completion in your contract. At this point, besides completing your pool, they owe you compensation for breaching that part and all the wasted time and frustration. Kim's idea is great behold out payment. They can't possibly sue you. You have to have some recourse.
 
I am doing this step by step. I really just want them to finish because we are so close now. I called pretty upset yesterday at around 4:30p.m. when my wife told me no one had been to the house. I demanded from the Sales Manager that I needed a schedule and I needed them to stick to the schedule. They are working on it and should have it to me today. I then plan on holding them to that schedule. If someone isn't at my house on the scheduled time I will be in their office at lunch until I know what is going on. I'll update after I have more specifics today.



We really don't have to sit and wait for them. I will be calling every day they don't show up and spending time in their office.

LOVE it! Sounds like a good plan. At least you will not need the atty to get you out of jail! LOL

Kim
 
Turns out the plumber did come yesterday. I wasn't aware and he must have come during the hour that my wife wasn't home. I need to check my equipment pad to see if they plumbed in the SWG. The other thing they were supposed to do is move my bubbler on my tanning ledge but that didn't happen I guess because he was thinking it was a splash down and it couldn't be moved. I sent photos of the plumbing to my girlfriend so he could work it out with the plumber.

Today the paver company owner is supposed to be back to go over my punch list. I don't know if that means the crew will be there or not.
 
I have an A&A in floor system. The nice thing about A&A is they give the lifetime warranty on their system. After 10 years, I wasn't happy with the way it was (well wasn't) cleaning the pool. They sent out a tech who replaced the gear/valve pack then replaced every single cleaning head with a newer design, all free of charge. He then worked with me to set up the speed and run times for my new VS pump. If I had to buy all of the parts they replaced it would have cost well over $3,000, and that doesn't include anything for a service call or labor.

If you are purchasing an in floor system, I would hope you will have no need for a robot.
 
I have an A&A in floor system. The nice thing about A&A is they give the lifetime warranty on their system. After 10 years, I wasn't happy with the way it was (well wasn't) cleaning the pool. They sent out a tech who replaced the gear/valve pack then replaced every single cleaning head with a newer design, all free of charge. He then worked with me to set up the speed and run times for my new VS pump. If I had to buy all of the parts they replaced it would have cost well over $3,000, and that doesn't include anything for a service call or labor.

If you are purchasing an in floor system, I would hope you will have no need for a robot.

No infloor system on my pool and we are so far along we couldn't add it at this point.
 
I am so sorry. Is this a fairly big company? it almost seems as if they don't have the funds to order equipment and building materials ahead of time? That would concern me. Because it really makes no sense to wait to order materials until you actually reach that stage of construction over and over again. (Coming from the wife of an operations manager of a construction company). I didn't realize that timeline clause was included in your contract. That is a huge bargaining factor for you.They have breached their contract with you!! By about 4 months!! I know you are just wanting to get everything finished and I am certainly not someone who likes to take legal action, but I think I would in your case after everything is complete. They definitely owe you some sort of compensation for going over their timeline so long. At what point of construction do you owe your last draw? You might also have the timeline they provide you added as an addendum to your contract that both you and the pb have to sign if on so that they are also legally bound by that.
 
Sure is interesting they came during the ONE time someone was not home! Slip and out so no one will look at his work too close?

At least they did show up. Now if they would show up and do all of the work needed!

Kim
 
I am so sorry. Is this a fairly big company? it almost seems as if they don't have the funds to order equipment and building materials ahead of time? That would concern me. Because it really makes no sense to wait to order materials until you actually reach that stage of construction over and over again. (Coming from the wife of an operations manager of a construction company). I didn't realize that timeline clause was included in your contract. That is a huge bargaining factor for you.They have breached their contract with you!! By about 4 months!! I know you are just wanting to get everything finished and I am certainly not someone who likes to take legal action, but I think I would in your case after everything is complete. They definitely owe you some sort of compensation for going over their timeline so long. At what point of construction do you owe your last draw? You might also have the timeline they provide you added as an addendum to your contract that both you and the pb have to sign if on so that they are also legally bound by that.

Yes they have a lot of revenue and have a VERY nice office with tons of samples/outdoor seating/hand rails/pool equipment on display. The thing is the company is mainly a commercial pool installer. Think Great Wolf Lodge, large neighborhood pools, water parks, etc... They really are new to residential and it shows. They told me they are selling about 10 pools a month on the residential side. I don't think it is a money thing but who knows.

Sure is interesting they came during the ONE time someone was not home! Slip and out so no one will look at his work too close?

At least they did show up. Now if they would show up and do all of the work needed!

Kim

They are back out again today working YEY!!! So I have the official schedule and I am scheduled for plaster next week. I'll be making sure that every day what they have scheduled is getting done. So far they are out doing what they said would be done on Thursday.
 

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