Why is my Polaris running on its side

[rphillips]

My Polaris is running, but tilted, running on just 2 wheels with the 3rd up in the air, or sometimes on its "head" with the back wheels in the air. Pump is running at 2845 RPM's, with a booster pump.

It doesn't runs straight/flat because of this. What is causing this?

I noticed that water is shooting out of the backup valve (sic) - is that normal? (see backup valve video).

 

[Bperry]

My Polaris is running, but tilted, running on just 2 wheels with the 3rd up in the air, or sometimes on its "head" with the back wheels in the air. Doesn't seem like it runs straight/flat because of this. What is causing this?

I noticed that water is shooting out of the backup valve (sic) - is that normal? (see backup valve video).

Some of the internal jets may be clogged.

 

[rphillips]

Some of the internal jets may be clogged.

Thanks - I'll check that. Is it normal for water to shoot out of the "backup valve" as I show in the video link?

 

[Bperry]

Thanks - I'll check that. Is it normal for water to shoot out of the "backup valve" as I show in the video link?

I don’t click links online, but the backup valve should
Periodically shoot water out of it and then stop for a bit. If it’s doing that, then it’s normal. But if it never stops shooting water then that’s not normal.

 

[rphillips]

I don’t click links online, but the backup valve should
Periodically shoot water out of it and then stop for a bit. If it’s doing that, then it’s normal. But if it never stops shooting water then that’s not normal.

Thanks again - I'll check it again, to better guage when/how much it's shooting water out
Attached is a picture only (instead of video) with the hose pulled up above the water to see what its doing.

 

[ajw22]

Water should not be shooting out the top of the backup valve. Replace it.

Polaris Pool Cleaners - Further Reading

www.troublefreepool.com

 

[1poolman1]

Thanks again - I'll check it again, to better guage when/how much it's shooting water out
Attached is a picture only (instead of video) with the hose pulled up above the water to see what its doing.

Get a new case for the valve, not the entire assembly, that's all that is usually needed.
A Polaris laying on its side is usually a damaged mast float that is filled with water.

Polaris G64 BlackMax Back-up Valve Case Kit

Polaris G64 BlackMax 280, 380 Pool Cleaner Replacement Back-up Valve Case Kit

www.poolzoom.com

Polaris BlackMax Head Float

Polaris Pool Cleaner Head Float for the BlackMax

www.poolzoom.com

 

[jeremycrook]

Also, when the water gets cold, the tubing for the robot gets hard. During the winter my robot has more issues due to this, doesn't flow as freely with warm water.

 

[Mayorb]

Pull the head float off of the Polaris and shake it. It's not uncommon for them to crack and fill with water. I usually keep one or two on my truck for that reason.