Good luck! I had none with them! The warranty also states “except for discoloration , fading......” due to chemical imbalance ......Thanks Mslc10 - did you happen to get a quote from the ecopoolfinish people? Just wondering what type of cost it is. Also, we also have a Trilogy Fiberglass pool. Did you ever try to work with them on their warranty? I am trying to work through our builder (also put our pool in) as the warranty clearly states Lifetime Surface Warranty.
Not really. I just found it interesting that with a low CH you could even have a scale issue at all. If anything, with a CH of only 30, I wouldn't be surprised if you said you noticed some staining on the shell, but not calcium precipitation to the shell. With a CH of only 30, the calcium should be just fine in a soluble state within the water and not overloaded to the point it needed to find a new home (shell).Are you suggesting that perhaps my CH is low because all of my has in fact adhered to the wall? That might be a possibility.