My cost included a tune up of all the equipment-new rollers, oiled parts- it also covered them coming out to align the cover if it got off kilter. The cost of my first one covered a broken cord in the cover. Haven't had any problems with new one. I dont' think $3,400 was bad-my first cover lasted 10 years. Also, it helped the my insurace covered the cost-my liner ripped due to snow and ice overload. Had a huge snowstorm in 2010.