Equipment is not below water level, it's an IG pool and the equipment is on a slab so should be above water level by about a foot.
Yes, I knew about releasing air for the filter cartridge cleaning. I think the woman who did the walk through was being overly cautious when showing us by closing all the lines as well as the power to the pump.
One last thing (for now) is it normal that when the filter basket is open there is a bit of gurgling that happens? It hasn't seemed to cause any issues but with both lines closed and the cover open there is a gurgling sound until we close it and turn it back on again.
Yes, I knew about releasing air for the filter cartridge cleaning. I think the woman who did the walk through was being overly cautious when showing us by closing all the lines as well as the power to the pump.
One last thing (for now) is it normal that when the filter basket is open there is a bit of gurgling that happens? It hasn't seemed to cause any issues but with both lines closed and the cover open there is a gurgling sound until we close it and turn it back on again.