Troubleshooting Aquapure System

[thewalk]

Hi all, short time lurker / first time poster. We recently bought a house with an IG SWG pool so I've been reading about how to maintain. We are coming up on our first season to be able to use and so I've had a chance to start testing different aspects of it. Recently its been warm enough to test the salt cell (Aquapure 1400plc) and I am getting error codes 172, 183,184. From my online search, this represents an issue with the tri/flow sensor, which tracks because the module to select program A or B does not light up at all despite being plugged into the control board. I suspected there was an issue because even on warm days or when running the spa the aquapure salinity meter was reading 25500 ppm but my Taylor testing kit demonstrated closer to 3000 ppm.

Unfortunately, I don't know how old the current salt cell or components are, so I am trying to determine if there is a way to fix the current sensor (unlikely) or if I should 1) replace the sensor only or 2) replace all the salt cell components at once. If you have any insights on this it would be much appreciated.

Thanks in advance.

 

[ajw22]

Jandy AquaPure SWG - Further Reading

www.troublefreepool.com

Given that you don’t know any history about the system I would get a new triflow sensor, cell, and cord. If things work then you can swap in old parts and see which has failed.

Cell prices are only going up. So if you have a spare cell that works you will be ahead when you need it.

 

[thewalk]

Thanks for your response. This makes a lot of sense. The prior owners had the place for 3 years and I don't think did much maintenance so I am guessing this cell is at least 3-5 years old. I was considering getting a new one and just keeping the old one for the winter as a "dummy" cell. Is there a good way to tell if the cell is still usable when I take it off or should I just start by stepwise replacing the parts I know are bad?

 

[Sam721]

I've been battling the short lifespan of the salt cell in my system, making some repairs that seem to last from 3 months to maybe one full season. Take a look at my thread for pics. The salt cell usually fails at the connection of the center post to the plate.

Repairing salt cell

 

[ajw22]

Is there a good way to tell if the cell is still usable when I take it off

Nope.

or should I just start by stepwise replacing the parts I know are bad?

Yup.

 

[JamesW]

I like the addition of the volt and amp meter.

All equipment needs this.

https://www.amazon.com/dp/B0BFJ5NV5L

 

[JamesW]

Jandy AquaPure No Chlorine Production, But No Error Codes

I have been a pool owner and self-maintainer for over 20 years, but we recently moved into a new house with a pool. My old equipment was Pentair with a Hayward SCG and I was very familiar with that setup. This house has all Jandy equipment, including AquaLink and a AquaPure 1400 SWG. It has...

www.troublefreepool.com

Read through this thread to see how to test volts and amps and how to do a load test.

 

[thewalk]

Thanks everyone for the help so far. I ordered a completely new kit and started by trading out the tri-flow sensor. I did a visual inspection of the cell and didn't see any glaring issues so I tried it out by running on 100% for about 20 hours. My chorline increased from ~2ppm to 7.5ppm which seems to be a good sign.

One additional issue I encountered is that the iAqualink app / web interface does not seem to change the chlorination levels. That is to say, I can turn on the SWG cell manually, see bubble forming out of one of my returns when its on, and had an increase in chlorine as above but when I make any changes in the iAqualink system it does not "register".

I did some research and my issue is exactly like this one (AquaPure plus iAqualink - Questions) except that the individual in this post determined the lack of a temp sensor was an issue blocking the iaqualink app from controlling the aquapure - my system is reporting both pool and air temps. I was about to circumnavigate by putting my system into service mode and manually increasing the chlorination but, ultimately, I would like to be able to have the settings titrated to losses to maintain a relative balance.

I will keep searching old posts but figured I would bring up here in case this leads to any follow up questions or someone knows an easy fix.

Thanks again!

EDIT: On the web interface I discovered something that might be related. Clicking "help" and "next" I get to a section that says "RS485 Devices" which lists "iAqaulink Wifi 4" and "Aquapure 1" but when I go to next page I get "Errors" which states "ePump 1 RS485 Error". I don't understand why I have this area as the pumps to my system all seem to be functioning and can be turned on/off via the iAqualink app but I may be some failsafe put in that iAqualink cannot started the SGW cell if this error is in place. At least that is my best guess at the moment .

EDIT 2: Success! So I inspected my system a bit more closely. The short answer is I realized I don't have a "Jandy ePump" - I thought this was just nomeclature in the app and not a brand - so I changed this to "aux" instead of "not installed" just in case that slot was doing something. This immediately fixed my issue. The longer answer is I accessed the circuit panel and realized the pump had no "communication" to the iAqualink system and was basically managed locally on the pump itself which would just activate when powered by the system. Now I just need to figure out what my daily chlorine needs are to titrate the percentage / run time and also realized I need to calibrate my pump speed but figured I will ask about those in separate posts after I have done some reading.