tftestkits.net phone number down & trouble with the pH meter

[DRF2]

I tried calling the number on TFtestkits.net front page, and I got a message that the number is out of service??

But, the main reason I was calling them.. I ordered the TFPro kit with the pH meter, and I've been testing my pool & spa for a week. However, I am having to use the drop test for the ph test, because I can't get the cap off of the tester. I just wanted to see if that was normally this difficult, and if I should go ahead and see about maybe taking a hammer to get that cap off.

Thanks,
David F.

 

[mc2021]

Maybe some gentle squeezes with a pair of pliers in case something dried it shut?

 

[midlifecrisis]

As suggested above. I had then same issue and used a round grippy pad used to open jars and lids. I was a bit nervous at first but one good tug and it came right off.

 

[DRF2]

Thanks.. my wife tends to call me BamBam.. so I try to be careful about this kind of thing



David F.

 

[surfaceofthesun]

Not sure about the number being off but i ordered from them last week and got a notification during checkout that they just had a baby and are a little slow right now

 

[duraleigh]

All is well. New baby is here and TFTestkits will open as usual Monday AM