Hello! We lost power during the freezing Texas weather and drained our pool equipment, following a video from our pool builder. Today the temperature was in the 60s, so we added water as instructed, powered everything up, and it appeared to be working appropriately, but I'm seeing two alerts in my Hayward app "Temp sensor open AirSensor" and "Low T-cell Temperature Chlorinator1" alerts. I'm struggling to figure out what the errors mean given the current outdoor temperature is 54'F and the Hayward app says the water temperature is 44'F. Our pool is stuck in freeze protect mode. Waits for someone from the pool company to come out are very lengthy and I'm worried by the time we get someone here, parts will be backordered. Any advice on what we can try on our own? Thank you in advance for your help.
Temp sensor open AirSensor and Low T-cell Temperature Chlorinator1 alerts
- Thread starter Steph3585
- Start date
The message about T cell chlorinator temperature being low is what I would expect with 44 degree water. Most chlorinators will not work below 50-55 degrees. The exact temp varies some based on manufacturer. The water is just too cold right now. Dose with liquid chlorine if needed.
The air sensor open means it's an open circuit (not connected electrically) on the air temperature sensor. The system will default to freeze protect mode as long as it does not have a reading from the air sensor. If you want to try troubleshooting yourself, find your sensor, unplug it and plug it in again.
The air sensor open means it's an open circuit (not connected electrically) on the air temperature sensor. The system will default to freeze protect mode as long as it does not have a reading from the air sensor. If you want to try troubleshooting yourself, find your sensor, unplug it and plug it in again.
Thanks so much for your help! We found the air sensor wire had been separated and were able to repair it ourselves. I appreciate your help!
