SWG Not Working After 1.5mths & No Answer; & Phosphate Question

Circupool hangs their hat on phosphates. They will not let you move forward without a test for them and treatment, if 'high' according to them.
There is no scientific evidence that phosphates can effect the creation of chlorine using a SWCG.
There IS some anecdotal evidence it has worked. No data other than 'it worked' to do a phosphate removal process and the SWCG began to produce its expected amount of chlorine.

So --- get a phosphate test at a pool store. If 'high' - get Orenda or SeaKlear phosphate remover. Do a treatment. See what happens.
Thank you — this is exactly what I thought!! And then the circupool guy said his thing about phosphates and it was stated in the manual, which is why I came here right away. And I read a bit here about the anecdotal stuff, but not enough for me to go on.

Ugh I have to go to Leslie’s then. All I have to do is park there and I get anxiety about the sales guys lol.
 
Based on your signature, it appears you have the equivalent of a Taylor K-2006 or K-2006 Salt (if you have the salt testing reagents as well). It would be safe to enter that kit into your signature.
How old are your reagents?
Be sure to watch the forums and your email in March for the complete kit reagent refill sale.
Thanks — I wasn’t sure which kit it was equivalent to bc I just kept adding to it! My salt and calc hardness tests are brand new. My fas/dpd, cya, pH, alk should all be great but I’m going to double check my alk. Yes I will watch for that sale!
 
Mknaus — I should probably clarify, when you said get a phosphate test at a pool store I took that as have the pool store test it. Or did you mean buy a phosphate test and test it myself?
 
Mknaus — I should probably clarify, when you said get a phosphate test at a pool store I took that as have the pool store test it. Or did you mean buy a phosphate test and test it myself?
Just have the pool store test it.
They consider 'high' anything really. So be prepared for that. DO NOT BUY their cheap phosphate remover. You will likely have to order it online if you are going to use it.
 
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