SWG not turning on during daily automation run

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skygremlin

Well-known member
Apr 20, 2012
114
Orange County, CA
SWG is not turning on during automation run, but is when in service mode or manual.

I have my main pump programmed to automatically run for about 8+ hours per day. The past couple of days towards the end of the cycle I’ll notice the remote control panel in the house shows pump as “Off”, pump is/was running, and the SWG control panel back behind the pool with the rest of the equipment has no lights and the diagnostics window is blank -> Off. Can look tonight and see what the remote control shows when it starts up..

If I turn the system to Service mode and start the filter, or manually turn the pump on from the remote control panel in the house the Salt Generator control panel lights up and seems to function as expected.

Has anybody seen this before?

I just finished up a SLAM on it too Link below to that thread.. Seemed to be working fine before and shortly after..

https://www.troublefreepool.com/threads/130167-SWG-help

thank you
 
Sky,

Sounds to me like your SWCG's control panel is wired through your automation's Pump/Filter relay (Exactly like it should be...) but your pump is running an internal program and not being controlled by your automation.

The program in the automation does not think the pump is on and so it is not closing the Pump/Filter relay to turn on the SWCG. You need to sync the times between your automation and your pump's internal control panel.

Thanks for posting,

Jim R.
 
Thank you for the reply..

A while back I had some issues with the IntelliFlo (the "main" pump in question here) starting / stopping, but was displaying the proper running on/off on remote control panel in-house. Seemed to randomly start in the afternoon and stop... Over night when it was scheduled to run it would randomly stop... Freeze protection would kick in in the middle of the afternoon and so on... At that point I did a "reset" from my remote control panel that is in the house. But before and after things seemed to be running as expected. Could the reset have messed anything else up program wise?

Just to be black and white, I'm assuming you're talking about re-syncing the IntelliFlo pump and the Aqua Rite control... Is that common? Would that be covered in a manual somewhere? Either the Pentair or the Aqua Rite?

thanx
 
Sky,

Do you have an automation system? If so what brand/model?

IntelliFlo Pump, Aqua Rite SWCG, and what else???

If you don't know for sure, take a couple of pics...

Thanks,

Jim R.
 
Wait I might be confusing a few things here.. And coincidentally I just had a conversation last night about inventorying everything in the house... Guess I'll start with the pool equipment..

I thought the Aqua Link (I think I was saying Rite....:confused:) was the automation and my SWG is a Gold Line please see attached pic. the pump is Intelliflow and hayward salt cell, filter, and heater..


attachment.php
 
sky,

Sorry, but so far I have been unable to have one of our Jandy folks step up.

I still stand by my original diagnoses but I am unsure how your specific Jandy system interfaces with your Hayward SWCG and IntelliFlo pump.

Jandy have several different revisions of their system and not all of them work the same.

While we wait, please answer the following questions:

1. Do you have the PDA remote.
2. If so, does it allow you to select the IntelliFlo pump and control it using the serial control cable that plugs into the side of the pump.
3. Do you know if the automation was controlling the pump or did you have to control the pump from the pump's control panel?
4. Have you ever programmed the pump itself?
5. Who installed and initially programmed everything?
6. I noticed that the AquaLink RS light on the SWCG controller is not on.. Did it used to be on indicating that your automation can control your SWCG..
7. Do you have the ability to control the SWCG output via your remote?

Answers to the above questions might help others who understand Jandy much better than me..

Thanks,

Jim R.
 
No worries, I found another person “Ping” on here and sent a private message. I found a few older posts that he was helping. Sounded like he has some knowledge on this stuff.

Regarding your questions:


1. Yes: it is installed in the house. The current Remote (PDA) replaced an old one, I don’t think was working, remote (PDA) after we moved into the house. The control panel in back was also replaced. I just assumed they both came together as one unit. I would really like to upgrade to a nicer one… One we can control all our landscaping lighting too.... But..........priorities...;)
..
2. Yes: But the remote control does not connect directly to the pump. It is wired from inside of house -> Control panel behind the pool inside a Breaker Box -> Pump. To the best of my knowledge - but can look again tonight what’s connected to my pump.

3. Automation was / is controlling the pump. I think I’ve only opened up the control panel on the pump once just out of curiosity. But I think this is the crutch of my issue - During Automation runtime the PDA in the house indicates the pump is off. But it is running. When I manually turn the pump on from the PDA everything Pump and SWCG function as normal.

4. Yes: I had to do it a 4 or 5 month’s back. The pumps were starting and stopping randomly. Freeze protection was also starting randomly on me so I did a reset from the house PDA, and started reconfiguring the system. I did not finish everything.. But did get the main things back up. all the Pumps (1 Pentair VS, 3 other Hayward pumps Non-VS), automation, lights, heater…… It was working after… Again from what I was looking at. I'm wondering if changing th

5. I can’t remember.. not sure if he’s around anymore. Not to sound disrespectful, but he was pretty old and was having a hard time moving when he initially did the work 6 years ago. He was a nice guy, and was very helpful, but I don’t think I can count on him anymore.

6. mmmm I don’t ever remember controlling the SWG via the automation system. There is a dial on the box that I was always under the assumption that’s how I control the output. My understanding was the SWG turns on when there is flow thru the cell. But seems like it’s also controlled by the Automation / Pump run indicator.

7. No - well at least not that I know of.
 

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sky,

You need to make sure that when you look at the display screen on the pump it says something like "Display not active".. This means your automation is in control of the pump and you don't need to program the pump itself..

All the programming would come from the Aqua Link system..

I suspect you have something similar for your SWCG system also..

Jim R.
 
Jimrahbe said:
sky,

You need to make sure that when you look at the display screen on the pump it says something like "Display not active".. This means your automation is in control of the pump and you don't need to program the pump itself..

All the programming would come from the Aqua Link system..

I suspect you have something similar for your SWCG system also..

Jim R.
Click to expand...


OK - Will go check that shortly...
 
Jimrahbe said:
sky,

You need to make sure that when you look at the display screen on the pump it says something like "Display not active".. This means your automation is in control of the pump and you don't need to program the pump itself..

All the programming would come from the Aqua Link system..

I suspect you have something similar for your SWCG system also..

Jim R.
Click to expand...

Just Checked - The Pentair Pump Display does say "DISPLAY Not Acive"
 
Sky,

When the pump is running during its normal schedule, please set your SWCG control panel to auto (picture shows it in super chlorinate) and then let me know what lights are on.. and what the display says if anything.

Thanks,

Jim R.
 
OK - So I broke down and reset up the automation from the PDA.... I have it running 2 times a day... From 11:30 PM to 7:30 PM and again from 1:00PM - 3:00 PM...

The afternoon automation started when after I set the program - was about 2:30 then... The SWCG seemed to be working... I'll check the beginning and end of the automation tonight..
 
Sky,

Sounds like you got it running ok...

I assume you have a T-15 cell which is rated for a 40K gallon pool..

Since cells are rated when running 100% 24/7, I'm not sure your schedule is enough to properly chlorinate your pool.

Just a heads up.. if that schedule has been working for you then use it... What percentage do you have the cell set for???

What FC level are you shooting for? And what is your current CYA level?

Thanks,

Jim R.
 

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