Secondary Filter looses suction and water only when vacuuming

Jun 26, 2016
6
Louisville, KY
We have an Intex Krystal Clear Sand Filter 2800 GPH Pump Flow Rate. It filters just fine but when vacuuming the secondary filter runs out of water and suction is lost almost immediately and it sounds as if the pump is straining. Have checked to see if the hose is plugged and no plugs. Only happens when vacuuming. Cannot figure out what is going on.
 
This is a shot in the dark, but if you have the Intex plunger valves, they do have a small grey nipple behind the valve and before the collar, with rubber on top, that will suck air when trying to vacuum. We just cover ours with electrical or duct tapex10747E.jpg_1_19.jpg.pagespeed.ic.dxjmPCzrO1.jpg and it works fine.
 
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