Guys
Yesterday a client of mine called me and told me about her dirty pool water and though the pump was running she couldn't have a clean water.when I went there and I saw the water the first thing that came to my mind was to check her sand filter
The pressure gauge over the sand filter was zero so I realized there should be a problem inside the filter
So I decided to open the the filter and saw this

The sand was hardened.i used a wooden stick and tried to pull it inside of sand but it couldn't get thorough and there were some channels formed inside.i guess that was the reason why the pressure inside the filter was zero
Why did this happened?
This was an outdoor pool.she was using cal hypo and she had calcium scaling over the tiles of the pool.she was not controlling PH and PH was around 8 all the time.she was not using CYA and for a long period of time she was not backwashing
Actually she knew nothing of pool maintenance!
And is there a way to fix this hardened sand?
Thanks
Yesterday a client of mine called me and told me about her dirty pool water and though the pump was running she couldn't have a clean water.when I went there and I saw the water the first thing that came to my mind was to check her sand filter
The pressure gauge over the sand filter was zero so I realized there should be a problem inside the filter
So I decided to open the the filter and saw this

The sand was hardened.i used a wooden stick and tried to pull it inside of sand but it couldn't get thorough and there were some channels formed inside.i guess that was the reason why the pressure inside the filter was zero
Why did this happened?
This was an outdoor pool.she was using cal hypo and she had calcium scaling over the tiles of the pool.she was not controlling PH and PH was around 8 all the time.she was not using CYA and for a long period of time she was not backwashing
Actually she knew nothing of pool maintenance!
And is there a way to fix this hardened sand?
Thanks