Hello first time owning a pool we just bought a property Nova Scotia has an inground saltwater pool we had to replace the heater it was replaced with a repack Avia digital model getting people to the property is difficult so separate install for water for electrical for gas upon starting up the unit it’s giving critical errors and locks out in the same Cole service course it’s Saturday nobody’s available it’s beautiful hoping someone on here would be kind enough to give me any advice I’m assuming it’s Potential with the Gas Line we have a very long Gas Line my understanding is it calls for the gas three times and then locks it out I believe this is what happened but any help would be greatly appreciated thanks so much Julie
Raypak Avia Heater installed critical faults
- Thread starter Jstevo
- Start date
- Jul 21, 2013
- 66,602
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Welcome to TFP.
Was the gas line purged of air when it was connected to the heater?
You are correct the heater will try to ignite three times before it faults. If there is air in the gas line that is not enough time to clear the air. It can take 15-20 tries to start a heater or more depending of you have a long gas line that needs to be purged.
Was the gas pressure checked at the heater with a manometer when the gas was connected?
Post pics showing the heater and where the gas connections and gas shutoff valves are.
Was the gas line purged of air when it was connected to the heater?
You are correct the heater will try to ignite three times before it faults. If there is air in the gas line that is not enough time to clear the air. It can take 15-20 tries to start a heater or more depending of you have a long gas line that needs to be purged.
Was the gas pressure checked at the heater with a manometer when the gas was connected?
Post pics showing the heater and where the gas connections and gas shutoff valves are.
I put instructions on how to clear this in the heater section....good luck.
- Jul 21, 2013
- 66,602
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Raypak heater help
I have a new Raypak heater model 264. It worked when installed last fall. Today when I went to fire it up for the first time it wasn't able to get all the air out of the gas line in its 3 attempts and now it is locked out and just says call service. Does anyone know how to get the controls...
www.troublefreepool.com
no amount of powering down will reset it, I tried many things many times......the proper procedure is to hit the button on the control board that says setup next to it (only button on the control board, it is in my picture above) for 15 seconds, then hit the mode button for 5 seconds and that will clear the "call service" code which had my heater disabled. Mine went into lockdown because I have a long gas line and it was not able to get the air out in the 3 chances it gives itself to ignite.