Pool water very cloudy

[claudiahihn]

We had our pool professionally opened 10 days ago and the water is very cloudy (cannot see the bottom of the pool). We have been to the local pool store several times and they say the chemical levels and salt levels are perfect. We washed the filters, we even changed the salt water cell. We have shocked the pool and added clarifier but the pool water looks exactly the same as it did 10 days ago. Do we need to drain and re-fill the pool? Any other suggestions as to what the problem may be? We have had our pool for about 10 years and have never had this issue

 

[PoolStored]

You need a good test kit to SLAM. Link—>Test Kits Compared
To clear the pool when you get your kit, follow the SLAM process to clear he pool. Link—>SLAM Process
Your best bet for a proper kit in CA is here. Link—>Amazon.ca K-2006c

 

[YippeeSkippy]

Just understand that pool stores are interested in selling things, foremost, and they often have inaccurate "free" testing and advice.
Our methods use products found elsewhere- liquid chlorine from Wallyworld, Lowes, HD, etc, Alkalinity Increaser is just Baking Soda. So we buy the big bags cheap at Walmart, Costco....anyplace. Muriatic acid from Lowes or HD. CYA from Lowes, Walmart, ect. I can't remember the last thing I bought from a pool store in 14 years? And I've never had algae.
How Clear is TFP Clear?

Here are our methods:
Pool Care Basics
FC/CYA Levels
Test Kits Compared
PoolMath

Maddie