Pool was just replastered, bumps around jets and poor finish under tiles

[jeanft]

Filling up the pool and noticed big bumps around jet, not flat at all. Normal?
In the deep end (10ft), it seems that it was not easy to reach the bottom of tiles and create a nice line as opposed to other areas of pool. Far more plaster on the left side and poor finish on right. Can they sand it? Add plaster? Do i still need to add water, assuming that they will come to fix the problem?

 

[zea3]

If you tap the bumps around the fitting do they sound hollow? The plaster around the tile is unacceptable. I don't know how they would fix that but it is clearly sub standard work.
@JamesW, @jimmythegreek

 

[JamesW]

Looks a little rough.

What does the contractor say?

 

[jeanft]

The bumps are really hard solid. Is it possible to sand area to get it flat? Poor job under the tiles for sure. Do I still need to fill up the pool?
I need to contact them in the morning, they are expecting me to pay the other half!
Thank you.

 

[JamesW]

I would not stop filling unless the contractor says so.

The bumps probably won't be fixable.

Trying to fix it now would probably make it look worse.

The area under the tile might be able to be sanded down some.

Once the pool is full and the water is moving, you probably won't be able to see the imperfections.

The problems will be most noticeable at night with the pool light on and no water movement.

I suspect that the contractor will probably not want to do anything.

See what they say about what can be done.

 

[jeanft]

The light has been removed and they plastered the hole. I found another bump close to the three steps in the wall going to the metal ladder. Brilliant idea to use HomeAdvisor and choose a company with great feedback!
Thank you Sir.

 

[JamesW]

Brilliant idea to use HomeAdvisor and choose a company with great feedback!

Who recommended HomeAdvisor?

The problem with Home Advisor is that they don't really do much to make sure that the work is done correctly.

They are basically the online equivalent of the Yellow Pages.

 

[jeanft]

Trusted the reviews. Oh well. C'est la vie.

 

[JamesW]

Post some pictures once the pool is full so we can see how it looks full.

 

[zea3]

I just looked back at your other thread. Concrete slabs sinking around pool. What could be done? Did they not do a full chip out of the old plaster? That may be why the surface is lumpy in spots, and if you try to sand it down you will probably hit the old plaster pretty quick. The top layer of plaster is probably not as thick as you would normally see with a full chip out and re-plaster job. I looked at the picture of the return fitting again, and it looks like they didn't even clean off the fitting when they put on the plaster. Its got some plaster up on the plastic collar.

 

[jeanft]

Sure. I guess it will look OK under water.

 

[jeanft]

Good point Zea3. They just hammered the pool moving inch by inch. As far as I remember, the plaster around this jet before was pretty flat to me. I used a scuba tank in this pool quite often and I am familiar with it. Most of the estimates that I received were pointing to this approach. A total removing of all plaster was proposed one time and the price was way higher. I guess overall it was a poor quality job. It's not brain surgery jeeze.

 

[jeanft]

Hello,
Some pictures from the pool which looks pretty nice with water. I contacted the woman in charge Monday morning, describing the poor job done by the crew, she said everything was supposed to be fine and I had to brush the pool. When I asked her if the people who worked on site were part of her company, she said yes when I had pics of a truck from a different pool business. Perfect example of subcontractor. Emailed all pics to the contractor and since then not a word. I guess they are not planning to do anything, empty pool, break plaster and install a new one.

 

[JamesW]

she said everything was supposed to be fine

What does that even mean?

Of course it's "supposed" to be fine.

When you pay them to do it, you should expect it to be fine.