i had a San Juan fiberglass pool installed this year. I’ve been testing and maintaining myself. I had a pool 25 years ago and remember the horrors of the pool store. I plan on never going into the pool store. My concern is that if there is ever an issue with my shell or other equipment, will the manufacturer require to see Pool store testing? I was hoping my pool math logs would be sufficient. Does anyone know what a manufacturer would look for?
Pool store testing to maintain fiberglass warranty?
- Thread starter alvindo
- Start date
- Nov 12, 2017
- 12,662
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
It doesn't really matter what anyone here thinks. Write a letter (or email) to the manufacturer asking that specific question, and request the answer in writing (don't just call and ask). That will give you a paper trail confirming their requirements.
If they come back and say pool store testing is necessary, then go get pool store test results regularly. You can still ignore the store's "magic potion" recommendations and trust your own testing and TFP's guidelines for dosing, but you'll have your "ammo" if and when you need it.
However, if the manufacturer publishes required chemical levels, you'll need to adhere to those if you want to keep your warranty intact. Hopefully their requirements and TFP guidelines will be in sync.
If they come back and say pool store testing is necessary, then go get pool store test results regularly. You can still ignore the store's "magic potion" recommendations and trust your own testing and TFP's guidelines for dosing, but you'll have your "ammo" if and when you need it.
However, if the manufacturer publishes required chemical levels, you'll need to adhere to those if you want to keep your warranty intact. Hopefully their requirements and TFP guidelines will be in sync.
- Nov 12, 2017
- 12,662
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
If you want to be extra diligent, in your letter, ask if the manufacturer publishes their warranty and/or any chemical requirements. If they do, get a hold of a copy of it (or if it's online, print that out, or take a screen shot of it, or both) and file that away.
If you find it online, don't rely on it being there years from now. Make a hard copy of it and file it. That way, if they later modify the page, or take it down, you'll have a copy of what your were told "way back when."
If it is online, and you want to be super diligent, review the warranty and chemical requirement periodically, to satisfy yourself that you're keeping up your end. If they do change their policies, and you don't catch it, that could conceivably be a loophole for them.
- Jun 24, 2021
- 16,228
- Pool Size
- 29000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-60 Plus
Two links below. Warrranty and Water Maintenance Guidelines...
San Juan Pools: Transforming Backyards with Custom Fiberglass Pool Designs
San Juan Fiberglass Pools is the oldest manufacturer of fiberglass pool & spa swimming pools in the United States and we've been in business since 1958!
www01.sanjuanpools.com
- Nov 12, 2017
- 12,662
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Good job PS!
Unfortunately, a quick read of the chemical portion of that doc reveals that San Juan is stuck in the dark ages, in terms of proper pool chemistry. The most glaring is their FC requirement, and no mention at all of CYA. You'll have to fudge that a bit, or keep "two sets of books," to satisfy both San Juan and TFP. The good news is, it doesn't look like they require pool store testing, so you can test and dose as you choose, and "keep records" as you choose.
But don't take my word for it. Read the doc thoroughly, and then come on back here if you have any questions.
Unfortunately, a quick read of the chemical portion of that doc reveals that San Juan is stuck in the dark ages, in terms of proper pool chemistry. The most glaring is their FC requirement, and no mention at all of CYA. You'll have to fudge that a bit, or keep "two sets of books," to satisfy both San Juan and TFP. The good news is, it doesn't look like they require pool store testing, so you can test and dose as you choose, and "keep records" as you choose.
But don't take my word for it. Read the doc thoroughly, and then come on back here if you have any questions.
- Jun 24, 2021
- 16,228
- Pool Size
- 29000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-60 Plus
I actually didn't the chemical guidance. Given the warranty, just doesn't matter. They only warranty against leaking. Only got to this point in the Warranty. Leaking due to structural failure due to to water chemistry practices is highly unlikely.
- Nov 12, 2017
- 12,662
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Well, like all warranties, their purpose is to sell product, not help out consumers years later. And some companies do whatever they can to deny them anyway. If the warranty reveals that the manufacturer only warrants things that have nothing to do with the water chemistry, then there's no need to worry about following their chemistry instructions. On the other hand, you just want to make sure, if the shell someday fails, that they don't have a clause seeking chemistry logs to rule out a shell failure due to bad water chemistry. Who knows what they'll say if/when the time comes.