Pool math subscription

r.lynn

New member
Aug 22, 2018
4
Katy, TX
Hi all,
I am having trouble with my Pool Math subscription renewal. It automatically renewed on my iTunes account but I can’t get it stop asking me to renew.
Thanks,
R.lynn
 

Leebo

Admin
TFP Expert
LifeTime Supporter
Jul 21, 2011
8,871
Eastern Ohio
Under the "About TFP" tab there's a button for "Restore Subscription." Can you click that and let me know what happens?
 

SemperFly

Well-known member
I'm in the same boat...auto-renewed 9/4, but when I 'restore subscription' in the app, it returns 'No Subscription Found. Sorry, We couldn't find a valid subscription to restore.' Tried all the typical stuff...shutting down app, relaunching, logging out, logging in,...

Account ID: tfp-137284
Subscription Expiry Date: Sep 7, 2019, 8.48am
iOS Application Version: 308 (3344)
 

Leebo

Admin
TFP Expert
LifeTime Supporter
Jul 21, 2011
8,871
Eastern Ohio
I'm in the same boat...auto-renewed 9/4, but when I 'restore subscription' in the app, it returns 'No Subscription Found. Sorry, We couldn't find a valid subscription to restore.' Tried all the typical stuff...shutting down app, relaunching, logging out, logging in,...

Account ID: tfp-137284
Subscription Expiry Date: Sep 7, 2019, 8.48am
iOS Application Version: 308 (3344)
Two really quick things.............
First, can you make 100% sure you're using the newest version. Next, can you again try to log out and log back in as I've punched everything in the gut to hopefully make it listen more. :D
 
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