Pool Math issue

[MSchutzer]

I normally use Pool Math on my iPad and it was working great. I just installed it today on my iPhone and I seemed to have messed everything up when it asked me to configure a new pool on the iPhone.

In messing with it I seem to have lost the logs that I had for my pool on the iPad. Now on both the iPhone and iPad there don’t seem to be any logs. I did try to restore the subscription and then log out and back in and it said the subscription restored but the logs that I had from the last couple of months are not there.

Is there any chance someone can look at it on your end and figure out what I messed up.

Thanks,

Mark

 

[mknauss]

@Leebo
You can have multiple pools set up. Check Switch Pool under the Hamburger menu, upper left.

 

[MSchutzer]

Marty,

That’s a good thought but switch pools doesn’t show up in that menu. I may have messed it up when it asked me to create a new pool on the iPhone as it didn’t automatically find the pool I had set up on the iPad. Hopefully @Leebo can figure out what I broke, but it’s only a couple of months of logs so it’s not the end of the world either way.

Thanks,

Mark

 

[Leebo]

This sounds like you maybe logged in on the wrong account. Could you have maybe initially used Google or Facebook social login?

 

[MSchutzer]

No, I don’t have either of those social accounts. If I look at the TFP info menu item it shows an account number an an expiration date out in 2022.

 

[Leebo]

Can you email us at [email protected]?

 

[MSchutzer]

Done, thanks!