Pentair remote would only connect locally, but not REMOTE - FIXED!

csandfort

New member
Feb 14, 2023
1
85340
Hey everyone, after searching lots of threads and reading articles, the FIX is in! I've been unable to connect remotely, only locally, and the pool installer guy was a JOKE! I was unable to use and/or login on my laptop with the Screenlogic software (that I downloaded from a Pentair site) Kept getting same error, Gateway connection failed, something or other. I finally found a thread that mentioned downloading a separate APP to my iphone called SL Config. It's the freaking configuration app that you need. Connect locally with that app, >General Settings >System info and Password> create new password, save it, exit it, and test it by disconnecting locally or take a nice long drive from the house and reconnect using your new password. Hope this works as easy for you as it did for me, and I hope it saved you the hours of frustration that I went through!
 
cs,

Yes, ScreenLogic requires two apps. The ScreenLogic app is more for control, while the SLconfig app is more for set up..

Glad you were able to get er going.. :goodjob:

Thanks for the update,

Jim R.
 
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