Pentair not allowing Spa heater to turn on

Kcity

Member
Oct 9, 2024
18
South Texas
Pool Size
10500
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
New pool owner here and just got our gas heater hooked up earlier this month. Was working fine, but now I don’t have the ability to turn on the Spa heater, only the pool. Very odd. Tried both the app and the controller module. Is there some setting I missed or touched? Screenshot is the app that only gives me the ‘off’ option. Pool gives me Off and Heater. Spa used to have it, but it disappears now. IMG_0537.jpeg
 
On outdoor panel: Settings > Advanced Sys Config > Installation Setup > Heaters

Look at your heater and make sure it's assigned to Pool/Spa and not just Pool.
 
Pentair_IntelliCenter_Connected_Heater_Configuration.jpg
Check your heater Affiliated Body is set to Pool/Spa.