In March of 2024 I had a leaking booster pump and main pool pump replaced with a new Pentair Superflo Variable Speed main pump and a Pentair HydroBoost booster pump.
Well in December of 2024, the pressure side polaris 3-wheel cleaner stopped moving around the bottom of the pool. The main pump was working fine and moving water around as expected, but the booster pump didn't seem to be boosting the water pressure to the jet for the cleaner.
On the front grill side of the booster pump I could see that the motor was spinning. So I called up the warranty and had the booster replaced which seemed to instantly fix the problem.
Now, not 5 months later, the new replacement booster pump is doing the same thing as the one it replaced and my cleaner isn't working anymore again. I have another request into Pentair but it's been 2 days now with no reply.
Has anyone had any issues like this? Two bad pumps? Bad model? What should I do to troubleshoot on my own first?
Well in December of 2024, the pressure side polaris 3-wheel cleaner stopped moving around the bottom of the pool. The main pump was working fine and moving water around as expected, but the booster pump didn't seem to be boosting the water pressure to the jet for the cleaner.
On the front grill side of the booster pump I could see that the motor was spinning. So I called up the warranty and had the booster replaced which seemed to instantly fix the problem.
Now, not 5 months later, the new replacement booster pump is doing the same thing as the one it replaced and my cleaner isn't working anymore again. I have another request into Pentair but it's been 2 days now with no reply.
Has anyone had any issues like this? Two bad pumps? Bad model? What should I do to troubleshoot on my own first?
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