Pentair Globrite functionality

[Yorker]

There is a LONG back story which for now will only confuse readers so I’m limiting this post to the portion I need to be educated on today.

Our pool lights have worked properly for the past 7 years. Everything is now out of warranty, so over the past the past 2 years I have purchased and installed 3 Pentair Globrite lights (the worst product ever).

When I called our local Pentair certified service company to review the problem that all our lights stopped working at the same time, they said:
1) your service panel is not wired correctly
2) the system is not designed to accommodate that type of functionality you’re requesting.

I know that is a bunch of craaap. Again a long back story about that.

For now all I need to understand is what are the elements involved that allow the 3 Features to turn our Pentair Globrite lights off/on in 3 sections of our pool?

— Due the three boxes outside our service panel have anything to do with light functionality?

— IS there something inside the panel that controls how the lights function?

— OR is it only how the pool light wires are connected (inside the external box) to the wires that come from the service panel?

Thanks for your time,
York

 

[ajw22]

You have three GloBrite lights on three transformers so they can be controlled as independent circuits.

I see nothing wrong with your setup.

What functionality did you request that your local service company said could not be done?

 

[Yorker]

You have three GloBrite lights on three transformers so they can be controlled as independent circuits.

I see nothing wrong with your setup.

What functionality did you request that your local service company said could nit be done?

Hi AJW!

Here’s some of the back story. Pentair sent me a replacement for one of their defective Globrite lights that was outside the warranty period. I choose to install it myself. I had seen the repair guy replace three lights over the years … it was not hard. Everything worked fine. Within the next year two more lights went out and I purchased them from PolyTecPools (GloBrite). I installed them a couple months apart. The installations went fine with one exception, I was having trouble getting them to “lock” in the niche.

After a few days the spa light went out, then within a few minutes the other Pool/Step lights started to flicker and then went out. I checked the wiring and all seemed fine. I tried a number of other things but nothing worked. The day before the service guy came out the Pool/Step lights randomly would go off and on.

The service guy determined the Spa light needed to be replaced. His comment regarding the Pool/Step light was the wiring INSIDE the panel was not correct… that was what was causing our problems. During his next visit to replace the spa light he would rewire the panel, BUT our lights would not be able to be controlled separately.

I repeatedly mentioned that he was the person to replaced every one of these lights over the past and never mentioned any of this. This is when he said “I know what I’m doing”.

I have my reasons why I am hoping to keep using this company for certain repairs in the future. I have asked their office manager multiple times to have the owner contact me, I was told that he may show up for this repair.

SO, the three transformers ARE important in controlling these lights separately. Perhaps that may be where the problem is.

Thanks for your input!
— York