Pentair EasyTouch - Control Panel & Remote Won't Run Pool

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The black booster pump should be wired across one of the ET's relays. Perhaps you accidentally wired it to the Line side of the relay instead of the Load side?

And is your pump truly an Intelliflo? Your signature says "Main pump : 4 x 160 pentair var speed", and I don't know what that means.
 
ntp,

At the pump, make sure the address is set to "1"...

Also, I read once that you have to have a circuit set to use the pump.. I am not all that sure it is true, but I would set pool to 1200 RPM..

Menu, Settings, IntelliFlo, Pump #1, Speeds... 1/8.. Should look like this.. (Just as a reference.. as long as it has a valid circuit and speed..)

Pump #1 1/8
RPM 1200
Circuit
[Pool ]

Also, make sure you are in Auto and not the Service Mode..

Thanks,

Jim R.
 
Re: Pentair EasyTouch - Control Panel & Remote Won't Run Pool

It is an Intelliflo ... I don't believe I could have connected it incorrectly but will verify. I followed the same wiring configuration as the old board. Thanks!

- - - Updated - - -

Yes sir- that's the way I have it.

Thank you for any further advice. Merry Christmas!

- - - Updated - - -

Is there a way to reset the Intelliflo? It shows 0 RPMs and running schedule still unless I do the manual start from the pump.
 
Hey Mike,
I don't think there's a way to reset the pump... the reset button on the pump's control panel only clears out alerts etc.

Your post immediately above makes it seem like you've got your pump set up how JimR recommended... you were able to set the pump address to 1, you can access the pump speeds from the Easytouch panel etc... Is that the case?

I never saw an answer to this question... when the pump is connected to the Easytouch (and the power is on and you've hit reset on the easy touch after it starts up) does the display on the pump say "Display Not Active"? If it does not, then the comm chip on the pump's display panel is probably dead. I've got one I can take a look at to see if it's replaceable.

Tom
 
ntp.

You really can't assume.. You need to actually check all the items that I have listed above... If your pump reads zero RPM and running schedule, it is not be controlled by the ET..

Jim R.
 
OK, so I'm betting the pump controller's comm port is dead but I'm not sure if the comm port is part of the keypad unit or if it's inside the drive unit itself... because I can't disassemble the stupid keypad!

Pentair built this stupid thing so they cannot be disassembled (similar to the remote units). The internal board does not appear to be accessible without cutting/peeling/melting off the keypad membrane.

The keypad unit I'm looking at is marked 357527Z - KIT KEYPAD TOP CVR ASY... is yours the same? If you can't read the numbers off of your cover, google "pentair 357527Z" and you'll see it.

Happy Holidays everyone!

Tom
 
Unfortunately, I think the comm chip that lets the pump talk to the EasyTouch is on the main drive board and not on the keypad. The main drive board cannot be removed without destroying it because the components are potted/epoxied into the case.

Here's my reasoning:

I had an older vfd unit without an LCD on the keypad (I'm assuming yours has an LCD). The keypad on this one CAN be disassembled so I cracked it open...

It looks like Pentair used the same board for the LCD/non-LCD keypads. There is a comm chip on the keypad board (to the right of the DB9 serial connector) but I think it's used to let the keypad talk to the main drive board - not to let the pump talk to the EasyTouch (the A/B data lines from this chip go to the main drive board and not out to the comm connector on the pump).

Here are some photos of the keypad board (notice the unpopulated push button, LCD driver, backlight, and LCD display pads):

IMG_20190102_123357973 - Copy.jpg

IMG_20190102_124823645 - Copy.jpg
 
Hey Kadavis,
The board I posted above is indeed from a 4 x 160 - I just took it apart to see if a dead comm port on a vfd pump can be repaired. I think the OP has a later model pump with an LCD on the keypad, but it would be nice to see pics showing what pump he's got and how it's wired to the easytouch comm port.
 

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Attaching pics to show :
1.) the box (no longer controls pumps), booster turns on automatically.
2.) the board/wiring to see if there is an issue. Note the comm is intentionally disconnected as it runs to the wireless which is fried.
3.) the variable speed pump -- both with power, and then when manually started.

Pentair has been absolutely no help - I question whether I'll ever buy this brand again.

[FONT=Verdana,Arial,Tahoma,Calibri,Geneva,sans-serif]https://drive.google.com/open?id=1ocgM032YK90QCjdjCr5nE1CSNNQLGtB9[/FONT]

Thanks again!
 
Re: Pentair EasyTouch - Control Panel & Remote Won't Run Pool

Ah, I see the problem... the pump is not connected to the comm port! :)

The comm port connector has two things connected to it - the wireless card AND the pump - but it's completely disconnected.

The small cat-5 cables are for the wireless card and the two thicker green/yellow wires (the ones in the black cable) are for the pump.

- Shut off power
- Unscrew the small cat-5 cables from that connector but leave the two thicker green/yellow wires
- reconnect it to the comm port
- reset the board and the pump should be able to communicate

- - - Updated - - -

I want to stress that you shut off power before unscrewing those wires from the 4-position connector... if you don't kill the power and one wire touches another you will blow up the comm port!
 
Re: Pentair EasyTouch - Control Panel & Remote Won't Run Pool

ntp,

I am confused.. :confused:

Is the connector, with the Green and Yellow wires from the pump cable, still connected to the bad remote antenna??? If so you need to disconnect the wires going to the bad antenna and connect just the Green and Yellow wires to the com port J20..

Please confirm that the board we are looking at in your last post is a replacement card that has a working com port...

Also, I see that you are in Auto, but that neither the Pool or Spa is showing on the LCD... not sure if that will keep the pump from talking, but I'd see what happens when in the pool mode..

Thanks,

Jim R.
 
Re: Pentair EasyTouch - Control Panel & Remote Won't Run Pool

Sorry, I had no idea that was the COM for both! Disconnected the wires, kept yellow and green attached and variable speed looks like it works as expected.

Any idea why the booster would turn on with power and stay running/making noise. Is there another wire/issue that would cause this? Any way to reset? I'm finally starting to think we're getting close.

Many thanks.

Jimrahbe said:
ntp,

I am confused.. :confused:

Is the connector, with the Green and Yellow wires from the pump cable, still connected to the bad remote antenna??? If so you need to disconnect the wires going to the bad antenna and connect just the Green and Yellow wires to the com port J20..

Please confirm that the board we are looking at in your last post is a replacement card that has a working com port...

Also, I see that you are in Auto, but that neither the Pool or Spa is showing on the LCD... not sure if that will keep the pump from talking, but I'd see what happens when in the pool mode..

Thanks,

Jim R.
Click to expand...
 
awesome. sorry I didn't notice it sooner... when I first read this post I looked at the photos and didn't realize the EasyTouch photo was actually Jim's system! doh!!

as for your cleaner pump turning on... I see from your photo that your cleaner is connected to Aux1 (J9 on the board) - I would unplug that relay connector from the board (you have it labeled in black sharpie as "9") and see if the cleaner pump still turns on with power. if it does, then the easy touch is not doing it and your relay is the problem - it's either mis-wired as rocket squirrel suggested or it's broken/stuck.
 
Re: Pentair EasyTouch - Control Panel & Remote Won't Run Pool

NewToPools_Texas said:
Sorry, I had no idea that was the COM for both! Disconnected the wires, kept yellow and green attached and variable speed looks like it works as expected.

Any idea why the booster would turn on with power and stay running/making noise. Is there another wire/issue that would cause this? Any way to reset? I'm finally starting to think we're getting close.

Many thanks.
Click to expand...

ntp,

The only way a single speed pump can run is if the relay is closed...

The relay is either stuck closed or is being told to close. Unplug the relay, as Ogdento, has outlined above... If the pump shuts off when you unplug the relay, the ET board is telling the relay to close. (Test first and we will go down that path if we have to..) If the pump does not shut off, when the relay is unplugged, then simple replace the relay. You can just swap with an unused one, if you have one available.

Glad you got the pump running.. It is very hard to troubleshoot over the internet, as we have to assume things that are not always true..

Let us know what you find...

Thanks,

Jim R.
 
So, I unplugged the relay. The box powers on without issue, and the booster does not run. I re-plugged it in and it stays on constantly. This raises two questions to this novice :

1.) Is the original board definitely not usable? Had I disconnected the CAT wires to the COM and left Green & Yellow attached, possibly that old board would have been working like this one? I had only completely unplugged the COM which had both sets of wires attached.

2.) How do I possibly troubleshoot the replacement board? It feels like what I've done and seen verifies its an issue with the board signaling the booster to stay on.

Thank you.
 
Re: Pentair EasyTouch - Control Panel & Remote Won't Run Pool

ntp,


Your original card could be good.. The only way to tell is to stick it back in and try it...

Do you have any Aux relays that are not being used? If so, you can just use one of them. As an example let's say you are not using Aux 6... Just plug the coil wire from the current booster relay into the Aux 6 connector on the main board. Then reprogram Aux 6 to whatever schedule you now have set up for the original booster pump relay..

Thanks,

Jim R.

- - - Updated - - -

Another option would be to buy two new plug in chips that are used to drive the relays.. Ogdento, knows the part number.
 
Before you try Jim's test (which will help determine if on of the relay driver chips is bad) tell us this...

when you power up your board and the cleaner pump immediately turns on, is the corresponding cleaner LED on the EasyTouch ON or OFF?

If the cleaner LED is OFF, but the pump is running... The easy touch didn't tell the pump to turn on and the driver chip is almost certainly the problem, so now try what Jim said.

If Jim's suggestion works for you, great! If not you can buy new relay driver chips online, or swap the relay driver chips from your original board into your current board (they are the 2 socket chips labelled ULN2803A... carefully pry them out with a small screwdriver)

Tom
 
Cleaner LED is not on.

I don't see another place to plug this back in. J8-J15 are occupied excluding the fact that J9 could be bad.

Special purpose relay outputs are unused. Elec Heater, Solar, 2 Speed and Spa. Can one of these be used?!?
 

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