If the ground settles, then the pool wants to follow.
The pool is going to crack or rotate to stay in contact with the ground.
You're not going to have a situation where the pool is suspended above the ground.
If the concrete is very strong, then the pool will rotate and one side will be higher than the other side.
If the concrete is weak, it will crack and one side will drop while the other side will stay where it is.
Or, you can get some rotation and some cracking.
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So, let me preface this with 3 things: 1) My contact with the builder who I have dealt with all along has been great. 2) I have a tendency to not trust people when money is involved or mistakes are made. I’ve found it to be human nature for many to minimize their responsibility or to do the easy thing vs the right thing. 3) I realize this sucks and I’m trying to formulate a plan of action to ensure this is dealt with in the best manner.
All that beings said, here are today’s updates. Which is just: bucket test shows no leak. So their proposal is to wait another month barring any changes to wait for more settling before they address the issue.
He stated the proposal, which I don’t have exactly since it was on a phone call. To my ears, he made it sound like it’s “just settling” and “not structural” and they will come in, patch it up, and do a V-cut on the decking. I stated that I want to know how we know this isn’t worst case scenario.
Things he said: lifetime warranty on the shell. Three year warranty on (I forget) the plaster, I think?
Things I am going to do/ask (please add more):
1) Calling in to main office to have them write up their proposal/plan of action in a month. I want to see it on paper before they start.
2) Get specifics of the warranty. Yes, I should have this in my paperwork, but I can’t find it. Did they not give it to me? Don’t know. Feeling stupid at the moment tho.
3) Ask office if a soil sample was done.
4) Start monitoring if pool is level by taking weekly measurements at specific locations.
Things I’m considering:
Having an independent person to take sample of the gunite. Also, maybe have independent person look at this whole situation and have their proposal. I want to see if someone who doesn’t have a financial interest in my pool has the same opinion as the builder. If they don’t, I’m unsure of how to ensure my builder does what is right - I think that is my biggest fear. There is nothing I can do about what has happened, but I want to ensure that the best plan of action is taken and I worry they won’t since going back to human nature.
Open to thoughts, ideas, opinions. I know you’ve provided lots of time/info already. I appreciate it.