Loved your recap. In the grand scheme of things, I'm glad you are happy with your pool. It's beautiful! As someone who is (unfortunately) made crazy by sloppiness in the details, I am praying that my build goes well and I am going to be as controlling as possible
Love the sign!!
Thanks! When I think about some of the issues, there's not much I could do to prevent them. For example, the spa fountain. It never even crossed my mind to check if the fitting was level. It wasn't until after they screwed in the pipe that it became obvious. By then, there was nothing I could do short of fight over compensation.
Ditto with the splotchy PebbleSheen.
Who knew when they told me they had pressurized the plumbing to check for leaks that the Auto Fill wasn't part of that? Not me.
I tried to keep a good positive relationship going and spent some time thinking about where my line was. What hill was I willing to die on? The only issue that rose to that level was lack of communication later in the build. Finally sent a stern email expressing our frustration and telling him that we had recommended him on the forums but that we could no longer do that.
I'm not a construction guy and didn't think I'd have to play that role. Especially after seeing how involved he was early on. Goes back to that trust issue.
Regardless, we're happy with the pool and look forward to years of enjoyment. I think we did manage to keep the relationship from totally disintegrating as we may need him for warranty work in the future.
Our PB is really a nice guy with good intentions as well as a lot of knowledge. We think he got overwhelmed and isn't the most organized person, so we don't attribute any of the issues to cutting corners or bad intent.