Last June I had an allegedly reputable pool company replace my liner. I had water under the liner so I had them install a drain tile all around my pool per their recommendations. I filled the pool and had no troubles until it quit raining in July and I noticed I was loosing water. I did the bucket test and confirmed I had a leak! Called the pool company, calls went unanswered for 2 weeks. They finally returned my call, came out and tightened all the bolts up on skimmers steps lights etc. Marked the water level, they came back a week later and said yup you have a leak! You find the leak we will come fix it. I was not happy with that answer but let it slide.
I closed the pool last September, lowered the water down to half way down the return.
Last week I decided to start checking the pool and pulled the winter cover back to have a peek see. The water dropped to about 1 1/2" below the top of the light over the winter. And of course since I have a water table problem anyway you guessed it! I have a brand new liner full of wrinkles! I contacted the company again and told them I found the leak, they said they will be in touch with me to arrange taking care of the leak.
Is there anyway to fix the wrinkles in the liner? Should I finish draining the pool and try to flatten the liner then refill? I am pretty certain that if the pool had remained full through the winter I would not have the wrinkles from the ground water?
So far I have not heard from the pool company. How long should I give them before I hire someone else? I stopped at the pool store Saturday. They took my information and said the service manager would be in touch.
I closed the pool last September, lowered the water down to half way down the return.
Last week I decided to start checking the pool and pulled the winter cover back to have a peek see. The water dropped to about 1 1/2" below the top of the light over the winter. And of course since I have a water table problem anyway you guessed it! I have a brand new liner full of wrinkles! I contacted the company again and told them I found the leak, they said they will be in touch with me to arrange taking care of the leak.
Is there anyway to fix the wrinkles in the liner? Should I finish draining the pool and try to flatten the liner then refill? I am pretty certain that if the pool had remained full through the winter I would not have the wrinkles from the ground water?
So far I have not heard from the pool company. How long should I give them before I hire someone else? I stopped at the pool store Saturday. They took my information and said the service manager would be in touch.