Looks like the seller gave you a damaged system.
Return it and get your money back.
Buy from a reputable seller like SCP.
New install of jandy TCX won't turn on out the box
- Thread starter tylersnag
- Start date
Return it and get your money back.
Buy from a reputable seller like SCP.
I did get it from scp. They had to order it. I thought they got it direct from jandy but looks like they ordered it from a nother branch in NC, according to the shipping label... I can't imagine it would be used but I thought the same thing. But the sensors and everything was all still packaged and sealed. Don't think they'd go to the trouble to seal it back like that.
Warranty claim with Jandy and hopefully they will help you out.
Also notify SCP and see what they can tell you.
Also notify SCP and see what they can tell you.
You have two windings on the primary side.
For 240 VAC input, they should be in series and for 120 VAC input, they should be in parallel.
Each one takes 120 volts.
Check the resistance of each winding.
It looks like 1 to 2 is one winding and 3 to 4 is the other winding.
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You have two windings on the secondary side.
For 24 VAC they should be in series and for 12 VAC, you can use either one.
Each one puts out 12 volts AC.
Check the resistance of each winding.
It looks like 5 to 6 is one winding and 7 to 8 is the other winding.
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You mentioned earlier that this is something not covered under warranty? Were you saying this item specifically doesn't have a warranty period, or were you meaning something else?
I have good standing with our rep and my relationship with scp is pretty strong. I believe they are going to take care of it. Bc this is kind of not Cool to be honest.
If you put 240 on it while it was set to 115, then that would be your fault and not covered.
Since you say that you did not do that, they will probably trust you and cover it under warranty.
Maybe someone else bought it, damaged it and then returned it without telling SCP that it was damaged?
Ok, just wanted to get clarification. I assumed that's what you meant. That would of course void the warranty. Thanks for all the help. I had a feeling the transformer or something was fried before I posted on here, but I wanted to know how to determine that for sure.
Both primary windings are identical and they should measure the same resistance.
Both secondary windings are identical and they should measure the same resistance.
www.hammfg.com
Both secondary windings are identical and they should measure the same resistance.
Low Voltage PC Board Mount, 0.5 VA to 24 VA (160-161 Series)
Hammond's 160-161 series low voltage PCB mount power transformers have a vertical mount, split bobbin design and require no electrostatic shield due to low primary to secondary coupling. Choose from 5 to 120VAC output and .5 to 24VA sizes.
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You think they will just send me a transformer and not a new pib board?View attachment 634007
View attachment 634004
Low Voltage PC Board Mount, 0.5 VA to 24 VA (160-161 Series)
Hammond's 160-161 series low voltage PCB mount power transformers have a vertical mount, split bobbin design and require no electrostatic shield due to low primary to secondary coupling. Choose from 5 to 120VAC output and .5 to 24VA sizes.
- Jul 21, 2013
- 65,062
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
The PIB board with the melted MOV and bubbled areas is junk now.
No, you need the whole board.
Too much damage to too many parts.
I was just posting so you could check the windings to see if they are damaged as well because that can help identify the cause of the problem.
Usually, you have to disconnect the windings from the load, but these leads are soldered, so the resistance tests might not work.
Still worth doing.
In any case, hopefully, Jandy and/or SCP will make it right and give you a whole new system.
I doubt that Jandy would have sent the system out with all of the damage described.
Most likely, the system was sold and damaged by a service person and then returned.
SCP should be able to go through their records to see if the system was returned by anyone.
Most likely, the system was sold and damaged by a service person and then returned.
SCP should be able to go through their records to see if the system was returned by anyone.
I removed it from the system so I could have any info I needed for a warranty claim tomorrow.
So I'll plug it back in when I get a new one and test the windings on it to get the answer if possible
Test resistance in ohms from 1 to 2 and from 3 to 4.
On the opposite side you also have 4 pins, test resistance (Ohms) from 5 to 6 and from 7 to 8.
I am pretty sure that the transformer part number is 160H24, can you confirm this?
The part number is partly shown but part is blocked by the zip tie.
On the opposite side you also have 4 pins, test resistance (Ohms) from 5 to 6 and from 7 to 8.
I am pretty sure that the transformer part number is 160H24, can you confirm this?
The part number is partly shown but part is blocked by the zip tie.
Probably fastest to return it to SCP and get a new one if they will do that.
Your Jandy Rep can authorize if necessary.
Part Number 162H24
Series Low Voltage PCB Mount - Low Profile - 1.1 VA to 36 VA (162-164 Series)
Short Description POWER TX 20VA 115/230
Long Description Transformer, low voltage PCB mount, low profile, 115/230V, 20VA, 24V C.T. @ .8A
Shipping Weight 0.82 lbs (0.37 kg)
UNSPSC 39121301
UPC 623980260983
REACH Compliant Yes (more info...)
RoHS Compliant Yes (more info...)
Power Rating (VA) 20
Secondary (RMS) Series 24V C.T. @ .8A
Secondary (RMS) Parallel 12V @ 1.6A
Low Voltage PCB Mount - Low Profile - 1.1 VA to 36 VA (162-164 Series)
The 162-164 series of low voltage PCB mount power transformers from Hammond provides a range of 20 output voltages and six VA size models to choose from. Their low profile, split bobbin design includes a low primary to secondary coupling, eliminating the need for an electrostatic shield.
162H24
Transformer, low voltage PCB mount, low profile, 115/230V, 20VA, 24V C.T. @ .8A