I'm visiting family in Florida and checking out their brand new pool build. The HF400 heater won't fire (IF error code, ignition failure). It's plumbed to city natural gas and has 2 regulators on the new line- one at the meter, the other at the heater. They're both NGR02 regulators with stickers saying "Green spring" and "1/2 inch orifice".
I ran through the Hayward troubleshooting list and it looks like everything is working down to checking for proper gas pressure. I don't have a Manometer on me. I did verify the ignitor glows red and I can feel the gas valve clicking when it tries to cycle.
I guess there's not much I can do, but we have a house full of kids and the water is 64 degrees, so they're not having fun. Maybe there's a magic trick I'm not thinking about....
I ran through the Hayward troubleshooting list and it looks like everything is working down to checking for proper gas pressure. I don't have a Manometer on me. I did verify the ignitor glows red and I can feel the gas valve clicking when it tries to cycle.
I guess there's not much I can do, but we have a house full of kids and the water is 64 degrees, so they're not having fun. Maybe there's a magic trick I'm not thinking about....
