Hi everyone,
I bought a new Dolphin Sigma on Amazon 5 months ago and it worked very well for the first 4 months. Then suddenly it started to run incomplete cyles. It might run for 90 minutes, or 30 minutes, for 10 minutes, or 1 minute, and then stop. I sent it to Maytronics to get repaired (shipping cost me $140) and they sent it back 2 weeks later with zero details. It ran fine for about a week, then stopped running full cycles again. Yesterday I managed to get a 2 hour run from it, otherwise it failed to run more than 2 minutes over and over again. The power light sometimes turns red, sometimes it stays blue, when the run fails.
I'm not excited about shipping it to Maytronics again on my dime. Feels like good money after bad. What are my options? Are there people that can try and repair it? Or maybe I should move on a get something else? Feels like I made a huge mistake with this $1400 POS.
I bought a new Dolphin Sigma on Amazon 5 months ago and it worked very well for the first 4 months. Then suddenly it started to run incomplete cyles. It might run for 90 minutes, or 30 minutes, for 10 minutes, or 1 minute, and then stop. I sent it to Maytronics to get repaired (shipping cost me $140) and they sent it back 2 weeks later with zero details. It ran fine for about a week, then stopped running full cycles again. Yesterday I managed to get a 2 hour run from it, otherwise it failed to run more than 2 minutes over and over again. The power light sometimes turns red, sometimes it stays blue, when the run fails.
I'm not excited about shipping it to Maytronics again on my dime. Feels like good money after bad. What are my options? Are there people that can try and repair it? Or maybe I should move on a get something else? Feels like I made a huge mistake with this $1400 POS.