I've been trying to talk him into getting his own TF-100 test kit to test and maintain his water on his own for a couple of years now. Maybe this time will be the winner.
His pool is a bit out of whack and now it looks like (at least I'm guessing) some of his heat exchanger is part of the water. Pool was just refilled within the last 2 years. Last time I tested the water for him about a year ago, it wasn't too bad, but the CC was way high.
Anyway, they told him if he raises the pH, the pool will turn green (sounds legit) and he needs to get the metal "out" first. I'm assuming the product listed is a sequestrant, so he'll be stuck adding that from now on. Also, they're coming out to bypass his heater in a few days. I'd probably just shut the pump down, disconnect and flush the heater with clean water until then. I told him at the minimum, start by getting the TA brought up to about the 40-50 mark. Probably should have to pool refilled if there's that much metal (of what kind, we do not know, but I'd bet it's copper).
Anyway, what do you folks suggest I do with him?

His pool is a bit out of whack and now it looks like (at least I'm guessing) some of his heat exchanger is part of the water. Pool was just refilled within the last 2 years. Last time I tested the water for him about a year ago, it wasn't too bad, but the CC was way high.
Anyway, they told him if he raises the pH, the pool will turn green (sounds legit) and he needs to get the metal "out" first. I'm assuming the product listed is a sequestrant, so he'll be stuck adding that from now on. Also, they're coming out to bypass his heater in a few days. I'd probably just shut the pump down, disconnect and flush the heater with clean water until then. I told him at the minimum, start by getting the TA brought up to about the 40-50 mark. Probably should have to pool refilled if there's that much metal (of what kind, we do not know, but I'd bet it's copper).
Anyway, what do you folks suggest I do with him?
