Hello all, new here. New pool owners as well. We had a pool built and plastered spring 2018. Colorado, 6800 ft altitude. SWG. Automatic cover, closed during winter for the past 2 winters. Our chosen plaster is Hydrazzo, Mediterranean Blue. We have a large shelf that pool contractor has drained water below for these two winters. Last spring we opened and had scale on the plaster covered by water. The dry shelf area had some chunks missing. We chose to deal with it after summer so we could enjoy the pool for the short season we have here. The pool contractor handled weekly maintenance until pool closed in Oct. Weather hit hard in Oct so we delayed any fix until spring 2020. This leads to us asking permission to open the cover last week to inspect. To our horror, the shelf is almost completely chipped. There is plaster everywhere. Please see pictures.
So this plaster is 2 years old. Hydrazzo has a five year warranty. I have contacted CL Industries and they believe this is a result of spalling or delaminaton. We have requested remedy from contractor. No response yet. I am asking for any opinions on our situation. It seems a replaster is the only way to handle this situation. The contractor has asked us to pick out tile, at our expense, to cover the entire shelf. Is this appropriate? Thanks in advance for any information.
So this plaster is 2 years old. Hydrazzo has a five year warranty. I have contacted CL Industries and they believe this is a result of spalling or delaminaton. We have requested remedy from contractor. No response yet. I am asking for any opinions on our situation. It seems a replaster is the only way to handle this situation. The contractor has asked us to pick out tile, at our expense, to cover the entire shelf. Is this appropriate? Thanks in advance for any information.