Hi everyone. I am new to the forum and thankful this site was recommended to me. Pool started in August of 2019 and have had 4 leaks since install—hopefully all fixed as of 2 weeks ago. Concrete has been tore up and Quick Crete placed in areas that are obviously different from the semi colored concrete we have. The pool contractor does not seem concerned by this and we are now looking to repaint/recover that. However, we are finally in the pool with the kids and there are 2 areas in the deep end of the pool where the water appears unlevel and discovered these two areas to have either excess mortar to fill in the gap between the pool and travertine? I asked about it and was told it was the liner lock. I looked more closely and it appears there are two different types of liner lock installed? It’s harder to notice on the outside of the oool but is obvious on the inside or sitting on side. I am unsure if I should just let this go as a normal variation of pool install or be more persistent on having this fixed? It annoys me and cosmetically, to me, looks awful. The crew that was hired to do our job was fired immediately after install because of the “poor work” (per contractor) that was performed and we have continued to suffer from this with leaks, concrete nightmare and now this. I tried to get some pictures yesterday evening. It’s hard getting them to represent the whole picture outside of the pool. What do y’all suggest or what would you do if you were in my position?
