My pool app is giving me calculations that I am sure are correct but when I open it, it shows that I haven’t tested my water in months. I’m currently slamming my pool and have been entering testing for two weeks now. I paid for a subscription yesterday hoping that would change the opening page.
Is my pool math app working right?
- Thread starter Grammyx2
- Start date
- Jun 24, 2021
- 16,478
- Pool Size
- 29000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-60 Plus
If you just subscribed, it’s likely that the test results from the past few weeks weren’t actually saved — the free version of the app only allows limited logging, so entries beyond that wouldn’t be stored until the subscription is active.
Since you’ve now subscribed, it sounds like the issue might be related to how the results are being saved. Most commonly, this happens when the check mark in the upper right corner isn’t tapped after entering data. Here’s a quick refresher on how to properly log test results:
If that step is skipped, the app won’t save your test results, even if everything else looks correct.
Try logging your next test this way and let us know if it appears properly on the main screen afterward. If you continue to have issues, we’re happy to help dig in further!
Since you’ve now subscribed, it sounds like the issue might be related to how the results are being saved. Most commonly, this happens when the check mark in the upper right corner isn’t tapped after entering data. Here’s a quick refresher on how to properly log test results:
- Open the PoolMath app and tap the “+” icon at the bottom center.
- Select “Log Test Results.”
- Enter your current test values (Free Chlorine, pH, CYA, etc.).
- Once all values are entered, tap the check mark in the upper right corner to save the log.
If that step is skipped, the app won’t save your test results, even if everything else looks correct.
Try logging your next test this way and let us know if it appears properly on the main screen afterward. If you continue to have issues, we’re happy to help dig in further!