Intermatic Actuator Not Responding to signal

[AlbertSteg]

Hi -- This morning I found my spa partially drained and discovered the jandy valve had jammed in a partially open position (see position). I fiddled with it and helped it over the sticking point with my hand a couple times and so I figure that just maybe needs some lubrication.

. . . but also I'm finding the actuator is not responding when I send a signal via my Omnilogic app. The actuator *does* function okay when I use the toggle switch to open and close this intake valve. Do I take it there's something blown in the wiring? The PE24VA Actuator manual doesn't address this kind of problem in the troubleshooting guide. Will the problem be in the Actuator itself, or on the Hayward control panel wiring?

 

[Jimrahbe]

Albert,

Unfortunately, it could be either one..

Swap the Intake and Return cables inside the automation and see what happens..

The same actuator still has a problem, then it should be a bad actuator...

Remember to swap the cables back...

Thanks,

Jim R.