Intellitouch - Heat Pump preferred settings

ewsb

0
May 26, 2007
92
Northern VA
Pool Size
17000
Surface
Fiberglass
Does anyone know how the heat pump preferred setting on the Intellitouch system works? The manuals give no explanation and I have spoke to a Pentair tech twice in the past week and he was adamant that the Intellitouch systems decides which is most effective (ie the heat pump or the gas heater) - That is a pretty useless answer and doesn't help me much. When pushed he states that the gas heater is activated when there is a 6 degree difference between the ambient temperature and the desired pool heat. I have tested that and that is not true. I would have expected the Intellitouch to move from heat pump to gas heater when the ambient reaches below about 40 degrees. Any thoughts or help?

Thanks
 
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