If accurate, those are some pretty high CCs.
Question: How does the water smell? When you go into the pool room, does your nose instantly say YUK? If there is an unpleasant scent, then the CC are definitely very high. It is the CC's that a lot of non-savvy people call "chlorine" smell that they object to. A sanitary and clean pool will smell fresh and pleasant with perhaps a very slight scent of fresh chlorine.
It's up to you to go this route or not, but I would highly recommend getting this FAS DPD test kit. It will provide accurate measurements up to 50ppm. You can really get a good grip on your chlorine levels using this kit.
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I suggest also doing an Overnight Chlorine Loss Test. Since the pool is indoor, maybe you can do this during the day, but the pool must be closed, no swimmers. If there are large windows that the sun shines directly through, then cover them. Do not do anything, at all, to the pool during this test. If there is a Skylight in the pool room ceiling, then you'll have to do this test at night.
Take a FC test (we do this at night to eliminate UV from the sun burning off chlorine).
10-12 hours later (or for us early the next morning before sunrise), test the FC again.
There should be No More Than 0.5ppm loss of FC.
If the FC loss exceeds 0.5, then there are organics in the water that is consuming the FC, and causing the high CC test results.
Maybe this calculator may be of some help to you also. At the bottom of the calculator is a category named "Effects Of Adding Chemicals". At the top of the calculator, you will need to enter the volume of your pool for the calculator to be accurate. You can play around with this so as to have an accurate expectation of results of a test before you add any chemicals.
Discover the calculator behind the perfect pool, PoolMath. Dealing with pools has allowed TFP to become the original authors of the best calculator on the net.
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