Help .. Intellitouch not responding after reset

[B8mn1]

I have been having issues with my 2007 Intellitouch i7+ lately.. in the middle of summer I tried to move the programming schedules to start in the afternoon and run into the night to help the salt cell… the system never fully accepted my new times and would come on and go off at different times.
I tried uploading wireless data to control and also the other way.. no change.. some things are responsive, some are not… like I adjusted the pump faster as the filter got dirty, and after cleaning it, I can’t adjust pump speed for cleaner.. it adjusted for skimmer..

In an effort to correct I did a reset on control board.. pressed reset, waiting for lights to flash, pressed 5 then 1… now I only have service and time out… auto doesn’t light and my wireless won’t communicate…
Please give me some suggestions
Ben

 

[B8mn1]

So I can turn my pump on with the pump switch in service mode, but no auto light and the remote is not connecting

 

[Jimrahbe]

Calling Tom... @ogdento

Jim R.

 

[ogdento]

Since your wireless won't communicate, you're not going to be able to make any updates to the outdoor board's programming. It could be that the wiring to your outdoor transceiver (aka antenna) or the transceiver card itself is damaged.

If you press the "Heat" button (along the bottom of the wireless remote)... do you get a communication timeout?

Also, which wireless remote do you have... the Mobiletouch 1:

MobileTouch-1.jpg

• ogdento
• Apr 1, 2020

or the Mobiletouch 2:

(and if it's a Mobiletouch 2, does the outdoor transceiver have a chip/module with with "Laird" on it, or multiple chip/modules with "Linx"?)
i.e.:

Pentair 520946z.jpg

• ogdento
• Oct 31, 2023

or

IMG_20211029_154013140.jpg

• ogdento
• Oct 31, 2023

 

[B8mn1]

I will check… I was really freaking out because we were leaving town… I’ll be back the first of the week to check and I will advise

THANK YOU!

 

[B8mn1]

I have the Mobiletouch 2.. I’ll need to check the board… but it was mostly communicating before I reset the control center.. now no Auto light

 

[ogdento]

Forgot to mention that the red led for the auto light is prone to dimming over time, so it may appear to be off... I've replaced dozens of these over the years. Can you see even the slightest but of red from it?

 

[B8mn1]

When I was shutting the system off at night, I saw the auto light was illuminated… just not as bright as the service /time out lights…

 

[B8mn1]

I just checked the comma board.. it has the “Laird” chip.. the power light is illuminating and the485 link light is flashing slowly… the ref link light is not on…

 

[B8mn1]

Ok.. success!.. I reset the address to link mobile2 to the control board… it worked….. remote is once again communicating with the control panel… now I need to see if I’m able to get it programmed and if this eliminated my ghost programming…

Thank You Ogdento for the help

 

[ogdento]

Excellent! Thanks for letting us know!!